Associate Patient Access Rep- Cancer Center Anderson

Community Health Network • Cancer Center Anderson (Med Onc), KS

6h

About The Position

The Associate Patient Access Representative (APAR) is the first point of contact for visitors and handles customer service, patient registration, and financial clearance. The role includes patient check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR supports smooth workflows and adherence to guidelines while preparing patients administratively and financially for their visits.

The APAR performs a variety of front-office and back-office functions throughout the network, including registration and admissions, patient movement, pre-registration, insurance and medical-necessity verification, collection of patient information, and review of electronic health records.

Requirements

• High school diploma or GED equivalent.
• Proficiency in inpatient, outpatient, and emergency registration.
• Ability to monitor and perform patient hospital and/or ambulatory movement.
• Ability to use EPIC work queues and computer software.
• Ability to verify medical necessity and insurance coverage, accurately enter patient information, and handle confidential health and financial information.

Nice To Haves

• At least one year of experience in a healthcare office setting and/or a work history demonstrating strong customer service.

Responsibilities

• Perform patient registrations, including inpatient, outpatient, and emergency admissions.
• Complete admissions, discharges, and transfers in a timely manner when applicable.
• Monitor and perform patient movement in hospital and/or ambulatory settings.
• Use the EPIC work queue to pre-register scheduled patients.
• Verify medical necessity according to Centers for Medicare & Medicaid Services (CMS) standards and communicate relevant coverage and eligibility information to patients.
• Accurately identify and enter patient demographic, insurance, and financial information, including inpatient and outpatient benefits.
• Gather and verify confidential health and financial information from patients using computer software to support payment for authorized services.
• Confirm the completeness of the electronic health record (EHR) and make necessary changes.
• Provide customer service, patient check-in and scheduling, collect payments, verify insurance, and support financial clearance and compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED