Associate Owner's Representative - DAY

SFR3 Fund•Dayton, OH

About The Position

The Associate Owner's Representative represents SFR3/American Avenue and its commitment to residents and the community, maintaining quality standards as the company scales. The role combines hands-on maintenance and repair with property inspections, renovation oversight, quality control, estimating, and team coaching. The representative acts as the owner's presence in the field, helping teammates meet expectations while fostering accountability, motivation, and pride of ownership. The position involves daily travel between homes within the metro area, documenting property conditions and work through handheld technology, and walking properties and renovation projects to verify that work meets SFR3 standards. The representative inspects and signs off on renovated homes, helps ensure projects are completed on time and on budget, and supports the team in improving project quality and volume. This is a W-2 role with a competitive base salary, bonus potential, a gas stipend, benefits, paid time off, and a 401(k).

Requirements

At least 5–10 years of renovation or construction experience.
Knowledge of plumbing, electrical, and HVAC systems.
Strong working knowledge of local and national building and property management codes.
Ownership mindset; proactive, self-directed, highly motivated, and action-oriented.
Excellent, empathetic communication skills and the ability to coach with authority and influence others.
Ability to hold people accountable for poor performance while keeping them motivated.
Comfort using technology to manage workload and willingness to adopt applications and software.
Own tools and have a truck or van.
Valid driver's license and residence within reasonable proximity.
Excellent troubleshooting and analytical abilities.
Comfort using iOS handheld devices for work orders and updates.
Reliable, professional appearance.

Nice To Haves

Advanced HVAC and plumbing skills or certifications are highly preferred.
Real estate or home inspection experience.
EPA Universal Certification is highly desired.

Responsibilities

Perform general maintenance and repairs, including carpentry, HVAC, plumbing, and electrical work.
Travel from home to home within the metro area daily.
Conduct property inspections, secure homes, and complete vacancy and wellness checks.
Handle minor pre-renovation repairs, utility inspections, and basic troubleshooting.
Manage move-in and move-out meetings and property turnovers.
Repair and lightly renovate homes between tenants (“turn” homes).
Maintain and document property conditions using handheld technology such as an iPad or iPhone.
Supervise ongoing work by spot-checking concurrent projects and walking homes daily to verify that SFR3 standards and expectations are met.
Create lists of needed work and mentor and coach renovation managers to support continuous improvement.
Walk every home in renovation and certify and sign off that work meets SFR3 expectations before a home is considered complete.
Coach and motivate teammates, explain the reasons behind expectations, and build pride in the work and homes.
Stay organized and monitor project details to help work finish on time; distinguish high-quality work from temporary workarounds likely to fail.
Estimate and scope renovation work accurately.
Support adherence to market budgets and project quality, including outcomes related to appraisal or sale value, rent achieved, and move-in experience.
Help the team handle a greater volume of concurrent projects.