About The Position

The Associate Owner's Representative represents SFR3/American Avenue in the field, upholding the company's quality standards and pride of ownership while supporting residents and the community. The role combines hands-on maintenance and repair with renovation quality control, project oversight, estimating, and coaching. The Associate Owner's Representative works alongside field teams as both a player and a coach, helping teammates meet expectations and complete work to the required standard. The position involves traveling daily from home to home within the assigned metro, performing maintenance and repairs, inspecting and securing properties, managing turnovers, and documenting conditions with handheld devices. The representative walks homes throughout renovation, checks concurrent projects, scopes and estimates work, and signs off on completed homes. They also mentor and motivate renovation managers and other teammates, hold people accountable, and help projects finish on time and on budget. This is a W-2 position offering a competitive base salary, bonus potential, a gas stipend, benefits, paid time off, paid holidays, and a 401(k).

Requirements

  • At least 5–10 years of renovation or construction experience.
  • Knowledge of plumbing, electrical, and HVAC systems.
  • Strong working knowledge of local and national building and property-management codes.
  • Ownership mindset; proactive, self-directed, highly motivated, and action-oriented.
  • Excellent, empathetic communication skills and the ability to coach with authority and influence others.
  • Ability to hold people accountable while keeping them motivated.
  • Comfort using technology and learning new applications and software to manage workload.
  • Must own tools and have a truck or van.
  • Valid driver's license and residence within reasonable proximity.
  • Excellent troubleshooting and analytical abilities.
  • Comfort using iOS handheld devices for work orders and updates.
  • Reliable, professional appearance.

Nice To Haves

  • Advanced HVAC and plumbing skillsets or certifications are highly preferred.
  • Real estate or home inspection experience.
  • EPA Universal Certification is highly desired.

Responsibilities

  • Perform general maintenance and repairs, including carpentry, HVAC, plumbing, and electrical work.
  • Travel daily from home to home within the assigned metro.
  • Conduct property inspections, secure homes, and complete vacancy and wellness checks.
  • Handle minor pre-renovation repairs, utility inspections, and basic troubleshooting.
  • Manage move-in and move-out meetings and property turnovers.
  • Turn homes between tenants by completing repairs and light renovations.
  • Maintain and document property conditions using handheld technology such as an iPad or iPhone.
  • Supervise ongoing work by spot-checking concurrent projects and inspecting homes for compliance with company standards.
  • Walk every home in renovation and approve completed work before it is considered complete.
  • Estimate and scope renovation work accurately and help ensure projects stay on budget and finish on time.
  • Coach, mentor, and motivate teammates and renovation managers; communicate expectations, encourage pride in workmanship, and hold people accountable.
  • Identify high-quality work versus temporary workarounds that may fail.
  • Support project volume by helping teams handle more projects at once.

Benefits

  • Competitive base salary
  • Production-tied quarterly bonus potential
  • Gas stipend
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Two weeks of vacation
  • 10 paid holidays
  • 401(k)
  • Additional perks
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