Optometrist-West Chester, OH-LensCrafters

EssilorLuxottica Group•West Chester Township, OH

About The Position

The Associate Optometrist is a leader who delivers the LensCrafters brand promise, patient experience, and organizational results through collaboration and teamwork. The role provides high-quality optometric care by following clinical protocols, ensuring accurate diagnoses and appropriate recommendations, and building positive doctor-patient relationships. The Associate Optometrist works with store and organizational leaders to support practice growth, deliver performance indicators, and represent the brand in the community. The position emphasizes excellent patient service, effective use of technology, maintaining office systems and a safe, well-presented environment, and supporting team development through training, guidance, and constructive feedback. The optometrist must maintain state licensure in good standing, practice to the full scope of that license, and complete continuing education requirements.

Requirements

Doctor of Optometry.
Commitment to quality patient care.
Knowledge of current optometric theory and technology.
Strong communication and listening skills.
Problem-solving ability.
Solid organizational skills.

Responsibilities

Partner with the MOD and store team to ensure executional excellence and successful results.
Demonstrate accountability and competency in managing key performance indicators.
Promote LensCrafters as a leading optical provider in the community and serve as a stakeholder to organizational and local-market leaders.
Put patients and customers first and deliver excellent service.
Support staff in addressing patients’ visual lifestyle needs, making eyewear recommendations, explaining exam steps, listening carefully, and using available tools and visual aids to explain vision and eye health.
Communicate the importance of annual eye exams and ensure patients are scheduled in TAB for their next exam.
Conduct services in accordance with protocols and accepted standards of care.
Ensure accurate diagnoses and appropriate recommendations, and establish positive doctor-patient relationships.
Use available technology effectively to deliver patient and customer experiences.
Maintain office systems and take pride in the appearance of the office.
Maintain state licensure in good standing, practice to the full scope of the license, and meet continuing education requirements.
Provide training and guidance to team members using company-provided programs.
Deliver clear, motivating, constructive feedback to associates in a timely manner.
Create a positive culture, understand what motivates individuals, and guide conversations and actions appropriately.
Encourage associate decision-making at the level closest to the patient.
Strengthen partnerships through leadership, participation, and involvement.
Maintain a safe working environment for associates and patients.
Lead by example.