Financial Relationship Banker - West Chester, OH

Huntington National Bank • West Chester, OH

1d • Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals. You are responsible for retaining and growing customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products and services. The role is based in an office branch environment and offers an opportunity to contribute ideas in a welcoming and inclusive team setting.

Requirements

• High school diploma or GED and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, business-to-business sales, or military service in an administration, contracting, civil affairs, or similar role.
• Provide fingerprints as required by NMLS regulations and meet additional background-check requirements.
• Ability to build, deepen, and retain relationships.
• Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.
• Must be currently authorized to work in the United States on a full-time basis; immigration sponsorship is not offered.

Nice To Haves

• Bachelor's degree and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
• Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
• Educate customers on optimizing their use of bank technology, including online, mobile, and ATM banking.
• Maintain knowledge of products, services, technology, and policies.
• Follow operational, security, risk, and regulatory policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED