Financial Relationship Banker - North Olmsted, OH

Huntington National Bank • North Olmsted, OH

10d • Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing customer relationships. You proactively identify customer financial goals and needs and recommend appropriate deposit, loan, and other banking products and services. The role is based in an office branch environment and offers an inclusive team setting where colleagues can share ideas and contribute to customers, the bank, and the community.

Requirements

• High school diploma or GED.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales, or military service in an administration, contracting, civil affairs, or similar role.
• Must meet additional background-check requirements, including providing fingerprints as required by NMLS regulations.
• Ability to build, deepen, and retain relationships.
• Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort using technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Nice To Haves

• Bachelor's degree.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Identify opportunities to grow customer relationships through appointments, Centers of Influence, a disciplined sales process, customer follow-up, and referrals from customers, colleagues, and partners.
• Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
• Educate customers on using online, mobile, and ATM banking technology effectively.
• Maintain knowledge of products, services, technology, and policies.
• Follow operational, security, risk, and regulatory policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED