Associate, Operations Utility

Guitar Center•Kansas City, MO

About The Position

The Associate, Operations Utility keeps the warehouse clean and orderly. The role performs general housekeeping and floor cleaning, supports safety and loss-prevention policies, and completes preventive maintenance tasks. It also maintains floor scrubber equipment and propane inventory, assists with Case Seal operations when needed, and cleans specified exterior windows. The position involves daily computer and motorized cart use. During Safety Week, the associate must be flexible with work hours and shift assignments, including additional hours and support for various shifts.

Requirements

High school diploma or GED required.
Entry-level role; zero years of relevant work experience required.
Must be able to speak, read, write, and comprehend English.
Able to develop cooperation and teamwork and work toward solutions that generally benefit involved parties.
Able to build relationships by offering help and providing suggestions for improvement.
Understands customer service principles and the importance of providing an excellent customer experience.
Able to identify opportunities and issues, assess and prioritize them, and follow through on work activities.
Able to take positive action without being requested and focus on ongoing learning and development.
Able to communicate clearly, concisely, and courteously with diverse people through various means.
Able to demonstrate respect for others, surroundings, and self, and read and comprehend instructions.
Able to manage priorities and use time, energy, and resources effectively to achieve goals.
Able to establish a systematic course of action, multitask, pay strong attention to detail, and complete tasks thoroughly and promptly.
Able to navigate technology systems, equipment, and computer programs needed for communication, customer service, and business needs.

Responsibilities

Perform general housekeeping as directed.
Clean building floors by sweeping, mopping, and/or scrubbing.
Support and follow Loss Prevention and Safety policies, procedures, programs, and initiatives.
Perform assigned monthly, quarterly, and annual preventive maintenance tasks.
Clean and maintain floor scrubber equipment to ensure proper operation.
Work with Tennant and Maintenance regarding floor scrubber operational issues.
Maintain accurate inventory of propane used for floor scrubbers and communicate replenishment needs as necessary.
Assist with Case Seal operations on high-volume days or as needed based on business demands.
Maintain flexibility with work hours and shift assignments during Safety Week, including working additional hours and supporting various shifts as needed.
Clean exterior lower-level windows on the west and north sides of the building.
Use a computer and motorized cart daily.