Associate, Operations & Reporting

VENTURE.co•Plano, TX

1d•Remote

About The Position

VENTURE.co is a SaaS company serving the alternative investments industry. Its platform helps private investment sponsors process subscriptions, onboard investors, and manage offerings. VENTURE.co Fund Services (VCFS), a subsidiary, is an SEC-registered transfer agent serving real estate, energy, and private credit sponsors. The company is a fully remote team with a collaborative, entrepreneurial culture. The Transfer Agent Associate handles day-to-day processing for clients' offerings, including subscriptions and closings, transfers, distributions, and routine investor and advisor inquiries. The associate prepares transaction work for Senior Account Managers to review and approve before any cash moves, and prepares securityholder data for regulatory and tax filings. This is a hands-on execution role that does not own client relationships; it focuses on accurate, timely, and well-documented transactions.

Requirements

2–4 years of experience in transfer agent, fund administration, or securities operations.
Hands-on experience with subscriptions, transfers, distributions, or investor servicing.
Strong Excel skills, including reconciliations, lookups, and handling large data files.
Accuracy with numbers and records, including checking one's own work.
Clear, professional communication with investors, advisors, and teammates.
Ability to take direction and work independently once familiar with a process.

Nice To Haves

Experience with private funds, REITs, or other alternative investments.
Exposure to transfer agent filings such as Form TA-2, 1099s, and escheatment.
Familiarity with SEC transfer agent rules (Rule 17Ad).
Experience with Microsoft Dynamics or a similar CRM.
Comfort with AI productivity tools.

Responsibilities

Process subscriptions and closings, review subscription documents, and follow up on incomplete (NIGO) paperwork.
Process transfers, redemptions, and account maintenance.
Calculate and prepare distributions, including payment files and investor notices, for Senior Account Manager approval.
Load statements and K-1s, send investor communications, and maintain DTCC AIP records.
Answer routine investor and financial advisor calls and emails within required turnaround times.
Escalate complex or sensitive requests to the account manager for the client.
Back up account managers to ensure every client has coverage.
Collect, reconcile, and prepare securityholder data for regulatory and tax filings, including Form TA-2, 1099s, escheatment, and lost securityholder searches.
Support data conversions when new clients transition from a prior transfer agent.
Keep securityholder records clean and audit-ready, and flag exceptions.
Log errors and turnaround times while working.
Write and maintain procedures and checklists for assigned work.
Identify recurring manual work and help automate it on the platform.
Use AI tools such as Claude and Copilot to speed up routine tasks.