Associate, Operations Quality
About The Position
The Associate, Operations Quality supports execution of the quality management system in accordance with regulatory requirements and customer standards and specifications. The role also supports production lines in achieving quality performance goals. Work includes addressing production quality incidents through manufacturing systems; supporting audits and corrective-action validation; monitoring quality KPIs and in-process issues; documenting quality instructions and reports; supporting production-line workflows; and performing first article inspections for supplier and customer parts and products, including changes.
Requirements
- Knowledge of quality metrics, ISO and IPC standards, and related processes.
- Knowledge of manufacturing processes.
- Knowledge of basic quality tools, including the seven quality tools and statistical process control.
- Good analytical and problem-solving skills.
- Ability to use some or all of Microsoft Word, Excel, and PowerPoint.
- Ability to communicate effectively with a wide variety of internal and external customers.
- Good teamwork skills.
- Extensive knowledge of core quality tools, including APQP, FMEA, PPAP, and control plans.
- Ability to effectively lead and manage multiple projects.
- Extensive experience conducting quality audits.
- Typically, 1 to 3 years of relevant experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
Nice To Haves
- Lead Auditor certification preferred.
Responsibilities
- Handle production quality incidents through manufacturing systems, including rework, engineering changes, returned material authorizations, out-of-box audits, and training.
- Support audits to maintain compliance, particularly validation of corrective actions related to systems, processes, and products.
- Monitor quality KPIs and in-process issues, including rolled first pass yield, out-of-box audits, returned material authorizations, delivered product quality level, customer feedback, line reject rate, receiving inspection flags, and worldwide quality alerts.
- Assist with documenting quality instructions and reports based on customer, product, and material requirements.
- Provide production-line workflow support, including Shop Floor Control System routine activities, purge processes, and trial runs.
- Perform first article inspections for supplier and customer parts and products, and for all changes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
