About The Position

The Associate Nurse Manager oversees the daily operations of the assigned medical-surgical shift, ensuring appropriate, high-quality, and safe patient care; staff competency; and effective management of patient-care resources and services. Reporting directly to the Nurse Manager, the Associate Nurse Manager supports strategic unit operations, conducts staff meetings, promotes fiscal responsibility, and ensures compliance with organizational policies, procedures, regulatory requirements, and patient-care standards. The role assumes responsibility for unit operations in the Nurse Manager’s absence. The Associate Nurse Manager supports the organization’s mission, vision, values, and strategic initiatives; promotes staff engagement, development, retention, and accountability; and contributes to process improvement and a just, non-punitive safety culture. The role coordinates patient care and education, monitors patient needs and service responsiveness, supports staffing and employee orientation, and collaborates with leaders, physicians, case management, educators, and other healthcare team members to improve outcomes and timely discharges. The position also supports quality and performance improvement, regulatory readiness, budget management, scheduling, time-card review, and staffing efficiency. It requires nursing leadership, clinical oversight, effective communication, sound judgment, and use of job- and unit-specific equipment and technology. The work takes place in a fast-paced hospital environment with potential exposure to clinical hazards; the role requires use of personal protective equipment when appropriate.

Requirements

  • Bachelor’s degree in Nursing.
  • Generally 3 to 5 years of related experience.
  • Valid Florida RN license.
  • Maintain current unit-specific and organizational competencies, certifications, and licensures as required by regulation or nursing practice standards.
  • AHA Basic Life Support (BLS) credential with at least 6 months of validity.
  • Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
  • Effective oral and written communication skills.
  • Ability to handle difficult and stressful situations with professional composure and exercise sound, independent judgment.
  • Ability to understand and follow instructions and use job-appropriate technology and software applications.
  • Knowledge of management principles, including strategic planning, resource allocation, human resources modeling, leadership, production methods, and coordination of people and resources.
  • Ability to monitor and assess performance, identify opportunities for improvement or corrective action, and use logic and reasoning to evaluate alternative solutions.
  • Ability to plan, implement, and evaluate programs; establish goals and objectives; and recognize, analyze, and solve problems.
  • Ability to respect and accommodate patients’ preferences, needs, beliefs, customs, and practices.
  • Ability to provide clear, accurate, and effective information to physicians, nurses, patients, and family members; demonstrate compassion, patience, and a non-judgmental approach.
  • Clinical knowledge and ability to accurately complete all required unit competencies.

Nice To Haves

  • Management experience is strongly preferred.
  • Additional applicable life-support certification for Healthcare Providers may be required at the unit level upon hire.

Responsibilities

  • Oversee daily operations of the assigned shift and ensure safe, high-quality, appropriate nursing care and effective resource management.
  • Support the Nurse Manager and nursing leadership team in advancing the organization’s mission, vision, values, and strategic initiatives.
  • Promote employee engagement, accountability, recognition, retention, mentoring, and staff growth and development.
  • Lead shift huddles and participate in process-improvement workgroups and policy or process improvement committees.
  • Support a Just Culture Model, participate in corrective action when needed, and ensure policies are enforced fairly and consistently.
  • Use and role-model the nursing process to coordinate patient care and patient/family education; identify, prioritize, and report significant patient findings or inconsistencies in care plans.
  • Round on patients, monitor bedside handoffs, and ensure responsiveness to call lights and nursing practice standards.
  • Assist with staff clinical competencies, new-employee orientation, mentoring, and comprehensive unit-based orientation.
  • Assume 24/7 responsibility for the nursing unit in the Nurse Manager’s absence and assist with staffing, nursing care, and documentation expectations.
  • Keep leaders informed of patient acuity or complexity changes, incidents, and other issues or concerns.
  • Collaborate with the Nurse Manager and Director on short- and long-term goals, patient consults, dispositions, and timely discharges.
  • Develop and maintain positive relationships with providers and serve as a resource to staff and other healthcare team members.
  • Support recruitment, orientation, performance evaluation, and development of employees, including high-potential staff.
  • Analyze nursing literature and healthcare trends and recommend improvements to patient-care standards.
  • Support quality and performance measures, including core measures, hospital-acquired infection prevention, safety initiatives, and patient experience; conduct patient rounds and use the iRounding patient satisfaction questionnaire.
  • Participate in budget planning and monitor monthly budget performance; work with direct reports on cost-management strategies.
  • Prepare monthly schedules, maintain adequate staffing based on patient care, acuity, and workforce targets, manage staffing, and review and approve time cards and edits.
  • Maintain compliance with regulatory requirements and organizational and unit-specific policies and procedures; help prepare the unit for regulatory agency requirements.
  • Use job- and unit-specific equipment as required and role-model service excellence and CARE values.
  • Perform other related job duties as assigned.
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