Associate Network Engineer

Direct Communications • Unity, ME

11d • $59,000 - $65,000 • Onsite

About The Position

Direct Communications is seeking a high-ownership Network Engineer to design, implement, and manage wired, wireless, and unified communication services. This role involves optimizing network infrastructure, resolving complex system issues, and serving as a primary technical point of contact for vendors. The ideal candidate will be a strategic thinker with a strong focus on results, collaboration, and customer satisfaction, contributing to the company's mission of connecting rural communities.

Requirements

• Bachelor’s degree in Computer Science or Information Systems (or equivalent experience).
• At least 2 years of experience supporting complex LAN/WAN and Telecommunications networks.
• Deep knowledge of BGP, OSPF, DWDM, TCP/IP, VLANs, and FTTH.
• Ability to pick up technical concepts quickly, communicate professionally under pressure, and resolve problems.
• Self-motivated, energy-driven, and prioritizes administrative functions and documentation.
• High emotional intelligence, diplomatic and patient, capable of diffusing high-tension situations and building rapport.
• Willingness to assist colleagues and define success collectively.

Nice To Haves

• CCNA or CCNP certifications.
• Familiarity with MPLS, Segment Routing, and EVPN.

Responsibilities

• Take the lead on strategic planning, design, and implementation of wired, wireless, and unified communication services.
• Install and manage LAN/WAN and Telco/ISP equipment, ensuring the core network is resilient and high-performing.
• Use rigorous logic to proactively resolve system issues before they impact customers.
• Act as the primary technical point of contact for vendors and provide expert-level support for special circuit configurations.
• Manage VMs, server support, and network security with a relentless focus on quality and efficiency.

Benefits

• Health, Dental, and Vision insurance for 50¢ per paycheck.
• 401(k) with a 6% company match.
• Generous paid time off (prorated 14 days in year 1).
• 10 observed/paid holidays.
• Tele-Health Services.
• Preventative Wellness Programs.
• Company-paid Life Insurance (Basic & AD&D).
• Short-term Disability.
• Long-term Disability.
• Professional & Personal Tuition Reimbursement Program.
• Free internet if you live within our service footprint.
• Financial Wellness Support.
• Voluntary Flex Spending.
• Supplemental Life Insurance.
• Accident Insurance.
• Critical Illness Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level