Associate Network Engineer

L R S•Urbana, IL

5d•Onsite

About The Position

LRS Consulting Services is seeking an Associate Network Engineer for a contract to hire opportunity. The Network Engineer Associate is responsible for triaging trouble tickets and work orders, troubleshooting and resolving network access and performance problems, making basic configuration changes to routers, switches, and wireless access points, performing routine network closet inspections and maintenance, and assisting the Network Engineers with projects and infrastructure upgrade deployments.

Requirements

Knowledge of methods and techniques used to configure and troubleshoot Cisco, HP/Aruba, and other brands of network equipment.
Ability to prioritize tickets/work requests and gather all necessary information needed to troubleshoot issues.
Ability to respond to all inquiries in a timely manor.
Ability to understand and carry out written and oral instructions.
Ability to read and understand maintenance manuals and to work from sketches, drawings, and diagrams.
Ability to establish and maintain effective working relationships with associates and vendors.
Ability to carry-out maintenance plans and repair schedules.
Excellent written and oral communication skills, organizational skills, and customer service skills.
Ability to lift, carry, and install network equipment and UPS equipment into racks and cabinets.

Responsibilities

Act as first responder to network trouble tickets including: LAN switching, WAN connectivity, wireless networking, client VPN access, and network performance issues
Perform routine troubleshooting, installation and maintenance on switches, routers, wireless equipment, network cabling, and UPS's
Respond to network monitoring alerts to proactively solve problems
Assist with documentation of network designs and configurations
Enter all information and details of work performed into trouble ticket system
Assist Network Engineers with tasks as needed