Associate National Account Executive

PavionNew York, NY
Hybrid

About The Position

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs.

Requirements

  • Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
  • 3+ years of sales or account management experience, preferably with national or strategic accounts
  • Experience with the use of construction documents, such as: transmittals, RFI, specifications, drawing packages, and AIA billing
  • Proven track record of meeting or exceeding sales quotas
  • Understanding of job financial reports and the ability to control costs in the handling of large projects
  • Strong negotiation, relationship-building, and presentation skills
  • Excellent organizational and time-management abilities
  • Proficiency with CRM systems (Salesforce or similar) and MS Office Suite
  • Capable of translating complex technical concepts into understandable terms for non-technical audiences
  • Willingness to travel to customer sites and industry events (25–40%)

Nice To Haves

  • Experience in electronic security systems design, installation, or engineering

Responsibilities

  • Serve as the primary point of contact for assigned accounts, managing day-to-day relationships and ensuring long-term client satisfaction
  • Develop and execute robust account plans with actions and strategies to grow wallet share.
  • Drive account growth through proactive upselling, modernization and technology refreshes, cross-selling of products and services tailored to client needs
  • Develop and execute strategic account plans to meet revenue targets and expand engagement across departments (e.g., Facilities, IT, Finance, Loss Prevention, C-suite)
  • Monitor account performance, track KPIs, and resolve issues with a client-centric, solution-oriented approach
  • Respond to qualified RFPs and assist in preparing tailored proposals and presentations for prospective clients
  • Develop and maintain industry relationships with consultants, contractors, and manufacturers to support client development
  • Represent the company at trade shows and participate in local associations to stay visible and build pipeline opportunities
  • Ensure compliance with company policies, procedures, and standards in all account management and client-facing activities
  • Conduct on-site physical surveys to assess client needs
  • Design systems in alignment with client requirements and company standards
  • Clearly communicate complex technical concepts and services in a consultative, client-friendly manner
  • Prepare and deliver customized sales presentations and proposals that translate product features into tangible business benefits
  • Partner with internal teams (Sales, Marketing, Customer Success, Operations, Finance) to deliver client value
  • Provide strategic insights and account feedback to support product development and go-to-market strategies
  • Collaborate with Marketing to create and implement account-specific campaigns and initiatives
  • Stay informed on industry trends, competitive activity, and market dynamics impacting key accounts
  • Share insights and strategic recommendations with leadership to support broader business planning and strategy
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