Entry Level -Associate Member Relationship Specialist (Part-time Teller 1) Bullhead City, AZ
About The Position
The Associate Member Relationship Specialist (Teller 1) provides exceptional face-to-face member service in branch locations. This entry-level, part-time opportunity is suited to someone who enjoys serving members and the community, wants to establish and grow a career, and is interested in learning about financial memberships, loan requests, and financial education. The organization emphasizes serving members rather than aggressive sales goals. Position hours vary between 8:30 a.m. and 5:30 p.m. Monday through Friday, and 8:30 a.m. and 2:30 p.m. Saturday. The pay range is $22.32 to $32.12 per hour, with a midpoint of $27.22. Starting pay is generally within the minimum-to-midpoint portion of the range, with offers based on job-related factors such as experience, training, education, geographic location, market demands, and internal equity.
Responsibilities
- Provide exceptional member service and use Service Standards in every work-related interaction.
- Participate in meeting department and Credit Union goals.
- Assist members and team members accurately, thoroughly, efficiently, and in a positive and professional manner.
- Use organizational tools and techniques to complete tasks on time and manage competing priorities.
- Assist members with routine transactions and service requests, including identification, check negotiation, deposits, and card services.
- Assist with member research and problem resolution.
- Complete member service requests accurately, following data accuracy requirements, policies and procedures, cash management and balancing practices, and branch safety and security routines.
- Work within assigned limits and authority, and seek supervisory assistance when needed.
- Promote Credit Union products and services and refer members to Credit Union partners as appropriate.
- Proactively solve problems and make decisions that lead to positive member outcomes.
- Learn quickly and efficiently while taking an active role in personal development.
- Complete learning events and academies on schedule and communicate effectively with mentors and leaders to achieve learning objectives.
- Participate in organizational projects and promotions and develop thorough knowledge of Credit Union products, services, rates, and partnerships.
- Suggest and participate in Credit Union community service opportunities and events.
- Maintain working knowledge of BSA, AML, and OFAC requirements and comply with applicable laws and regulations.
- Maintain regular and predictable attendance and punctuality.
- Perform other duties assigned by the Supervisor as necessary to achieve department and Credit Union goals.
Benefits
- Weekly pay
- 401(k) retirement savings plan with company match
- Paid time off accrual beginning upon hire
- Paid sick leave
- Company-provided life insurance of up to twice annual salary
- Financial education programs
- DoorDash DashPass
- Medical, dental, and vision insurance for part-time and full-time employees
- Modern Health
- Care.com subscription
- Teladoc
- Pet insurance
- Career development opportunities
- Eligibility to apply for educational expense assistance through ArrowHeart's scholarship program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
