Associate Market Clinical Director

ChenMed•Philadelphia, PA

1d•$257,939 - $368,485•Onsite

About The Position

The Associate Market Clinical Director directly supervises, performance manages, and trains Clinical Directors within an assigned market. The role is accountable for center performance objectives, profit and loss, growth, culture, and overall clinical outcomes. It includes direct patient care as a primary care provider and/or other clinical duties, with the remaining time focused on leadership responsibilities such as Clinical Director performance and engagement, clinical-operations synergy, and culture. The allocation of time depends on factors including primary care provider capacity, market needs, center size, patient membership, and Regional President direction. The Associate Market Clinical Director manages Medical Directors across multiple centers, supports successful clinical operations and market earnings, and develops clinicians through coaching, facilitated practice, one-on-ones, leadership development plans, and performance management. The role works with clinical and talent teams on practitioner training, recruiting, hiring, mentoring, and leadership; builds relationships with payers, specialists, community organizations, and hospitals; monitors market culture; and supports referral, utilization, quality, performance, and cost initiatives. The position also delivers clinical care and service to a patient panel as a PCP for approximately 20% of the time. This position reports to and operates under the supervision of the Regional President. Local, regional, and national travel of up to 30% is required. The position offers a stated salary range of $257,939 to $368,485, with possible bonuses or commissions. ChenMed describes itself as family-owned and physician-led and highlights compensation, comprehensive benefits, career development and advancement opportunities, and work-life balance.

Requirements

MD or DO in Internal Medicine, Family Medicine, Geriatrics, or a similar specialty.
At least 2 years of clinical experience.
Board eligibility.
Current, active license to practice medicine in the state of employment.
High-performing physician with a proven record of clinical leadership experience.
Completion of all internal physician training and attainment of partnership.
Experience with population risk management or complex chronic disease care management.
Excellent clinical skills and knowledge and experience in a managed care delivery system.
Knowledge of clinical outcomes and quality improvement processes.
History of being a natural teacher to fellow physicians.
Good analytical skills, relationship-building ability with external organizations, and conflict management and resolution skills.
Familiarity with Microsoft Office Suite products, including Excel, Word, PowerPoint, and Outlook.
Comfort using electronic medical records and keyboarding.
Ability to travel locally, regionally, and nationally up to 30% of the time.
Spoken and written fluency in English.
Ability to use and exercise independent judgment.
Demonstrated customer focus, self-awareness, accountability, results orientation, talent development, engagement-building, and interpersonal savvy.

Nice To Haves

Three years of clinical experience.
One or more years of prior experience as a Medical Director or equivalent with a Medicare or Medicaid patient population.
Board certification in Internal Medicine, Family Medicine, Geriatrics, or a similar specialty; candidates may have other subspecialty training and board certification.
Experience working with interdisciplinary teams in quality improvement and/or medical or healthcare leadership activities.
Existing high-performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of more than 400 patients and deliver strong clinical, customer service, and cost outcomes.
More than two years with the organization, recognition as a peer leader, and ability to lead teams in quality and performance improvement initiatives.
For specialty-trained candidates, demonstrated specialty leadership, superior outcomes, and proven ability to deliver primary care in ChenMed’s model.

Responsibilities

Direct accountability for clinical outcomes and day-to-day management of Medical Directors in multiple centers in the assigned market, with regular presence in those centers and under the supervision of the Regional President.
Ensure successful clinical operations and meet or exceed planned market earnings.
Manage, mentor, and coach Medical Directors to deliver outstanding clinical outcomes.
Oversee talent development for PCPs, NPs, and Medical Directors, including facilitated practice and physician shadowing or coaching, one-on-ones, leadership development plans, and performance management.
Cultivate a center-level physician culture aligned with ChenMed’s core model, core values and behaviors, and service standards.
Assist the Clinical COE in training new practitioners in assigned centers.
Participate in recruiting and interviewing PCP and specialist candidates.
Partner with Clinical COE and Talent Acquisition to support the clinical talent lifecycle, including hiring, managing, and mentoring clinicians and role-modeling clinical leadership.
Develop and support relationships with payers, specialists, community organizations, hospitals, and other stakeholders, and build a local social media presence.
Monitor market culture and respond urgently to workplace concerns.
Review and approve center-level referrals and provide backup for market referral and delegated utilization authorizations.
Assist the Regional President with market quality and performance improvement initiatives.
Oversee monthly scorecard reviews and work with Clinical Leadership on quarterly clinical metric analysis.
Provide training to other ChenMed entities as needed.
Develop relationships with providers and key market stakeholders, understand local market dynamics, and use that understanding to drive clinical initiatives.
Build clinical credibility and trust to deepen relationships.
Assist with implementation of cost-reduction and market clinical strategies.
Deliver outstanding clinical outcomes and service to a patient panel as a PCP (20% of the role).
Perform other duties as assigned or modified at the discretion of the Regional President or manager.