About The Position

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.

Requirements

  • Undergraduate degree with Growth Marketing expertise and mindset, and work experience in driving omni-channel user acquisition and engagement
  • Problem solving and user centric mentality, bringing creative solutions to complex challenges
  • Proven capability in data analysis, translating raw data into actionable insights
  • Experience working with Fintech segment and/or startup environments, and able to identify and address these clients’ unique challenges and requirements
  • Track record in managing client accounts and leading digital marketing solutions
  • Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes
  • Ability to perform multiple tasks with multiple clients in a deadline-driven environment
  • Ability to work in a fast-paced, high-traffic environment and maintain a can-do, proactive attitude
  • Thrive in a matrix organization structure, manage internal and external stakeholders effectively
  • Excellent communication and presentation skills, capable of influencing colleagues and clients on the value of digital marketing projects. Articulate storyteller, translating complex insights into compelling narratives that resonate with audiences
  • Show the ability to ideate, manage, and roll out complex and competitive digital marketing initiatives. Think future-forward with a continuous focus on optimization and innovation
  • Ability to communicate effectively in English and the local office language (if applicable)
  • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
  • Ability to travel to client sites on a semi-regular basis

Nice To Haves

  • Market savvy, understanding emerging trends and using market opportunities
  • Prior experience in UX/UI optimization a plus

Responsibilities

  • Develop tailored growth marketing engagements based on customer demographics and behavior to captivate new audiences
  • Oversee email campaigns, sponsored content, and advertisements across various media platforms, optimizing for visibility and lead generation
  • Segment audiences for data-driven campaigns from various data sets, focusing on increased spending and customer reactivation while employing analytics for impactful decision-making
  • Analyze feedback to refine the card application process, conduct surveys for feature enhancement, and refine UX/UI design to improve conversion rates
  • Support marketing engagements with the Fintech segment, including go-to-market strategy and launch activities
  • Partner with internal and external stakeholders for targeted marketing, integrating AI into strategies while fostering an environment of innovation within the team
  • Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • 16 weeks of new parent leave
  • up to 20 days of bereavement leave
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time
  • 5 personal days
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
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