Associate Manager, New Verticals - Fulfillment Dasher Strategy & Operations
About The Position
The New Verticals team at DoorDash is focused on expanding beyond restaurant delivery to offer customers a wider range of goods. The Fulfillment and Logistics team within this division is responsible for onboarding merchants, ensuring efficient and accurate order fulfillment, and optimizing the logistics network. This involves identifying efficiencies, developing product tools, and implementing scalable operational processes. The Associate Manager will be responsible for key metrics, operational and product levers, and driving results across Grocery, Convenience, Alcohol, and Retail businesses. The Strategy & Operations team combines strategic thinking, analytical problem-solving, and operational execution to identify opportunities, develop solutions, and drive business impact for New Verticals. This role involves cross-functional collaboration with Product, Engineering, Data Science, Machine Learning, and Operations. The Associate Manager will drive the strategy and execution for building reliable, scalable Dasher supply and tools for all New Verticals offerings. This could include attracting more Dashers, developing in-store tools and technology, and ensuring optimal supply availability. Initiatives will focus on improving the end-to-end Dasher in-store experience and supply strategies to make shopping more efficient, intuitive, and rewarding. There may also be opportunities to work on merchant enablement and CPG partnerships. The role reports to a Senior Manager on the New Verticals Strategy & Operations team and is an individual contributor position. The company operates on a hybrid model, with a few days per month spent in person. Two Associate Manager positions are available, and candidates will be considered for both roles during the interview process.
Requirements
- Operator mindset: willingness to get into the weeds and operate at the lowest level of detail, while also thinking long-term.
- Ability to experience operations firsthand to inform strategy.
- Problem-solving from first principles and innovative thinking.
- Sharp analytical mind with the ability to extract and communicate meaningful insights from data.
- Comfort with SQL and data visualization tools.
- AI native: ability to root cause problems with a systems-first approach and identify how to automate repeatable tasks using AI tools (e.g., Claude, Cursor, Gemini, Copilot).
- 4-6+ years of experience.
- Experience in high-performing cultures (tech, operations, strategy, consulting, banking, startups, or related fields).
- Completed Bachelor's Degree, ideally in finance, economics, computer science, engineering, or a related field.
Nice To Haves
- An MBA is a plus.
Responsibilities
- Analyze data to drive business decision-making.
- Lead cross-functional projects with Engineers, Data Scientists, and Product Managers to develop and implement tech solutions that increase selection across New Vertical offerings.
- Own and deliver on improving key selection metrics.
- Create and execute quarterly and annual strategic plans aligned with product capabilities to elevate order quality.
- Build strategic initiatives and drive innovation across offerings, from AI-powered selection predictions to improving the customer shopping experience.
- Manage everything from high-level strategy to operational details.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
