Associate Manager, LQA - LatAM
About The Position
As part of 2K’s Global Loc 2.0 strategy, we are expanding and professionalizing our regional LQA operations to improve testing depth, cross-functional alignment, and linguistic quality at scale. We are seeking an LQA Associate Manager to oversee the day-to-day coordination of LQA testing efforts for one or more titles and support the professional development of LQA Analysts and vendor teams. This role is ideal for an experienced senior LQA specialist or team lead transitioning into formal people management. You’ll be responsible for running localized QA workflows, mentoring analysts, coordinating vendor execution, and supporting process improvement initiatives—all while aligning with global quality standards and release timelines.
Requirements
- 4–6+ years of localization QA experience, with at least 1–2 years in a senior analyst or team lead role
- Experience working with QA vendors, distributed teams, or multi-language release pipelines
- Familiarity with LQA tools, QA methodologies, and content management systems (e.g., Jira, TestRail, Xray, CAT tools, TMS, CMS)
- Strong understanding of platform-holder compliance, linguistic QA, and internationalization testing requirements
- Excellent communication and time-management skills, with the ability to influence across QA and localization teams
- A solid grasp of bug taxonomy, test reporting, and issue prioritization across multiple titles or releases
- Ability to mentor others and provide constructive feedback with clarity and empathy
- Professional proficiency in English required
- Bachelor's degree in localization, linguistics, game production, or a related field preferred
Nice To Haves
- Fluency in Brazilian Portuguese is a strong plus
Responsibilities
- Oversee and coordinate LQA testing on assigned titles or project tracks, ensuring alignment with localization goals, certification readiness, and global quality standards
- Provide hands-on management of small analyst teams and/or vendor groups, tracking their performance and offering coaching where needed
- Collaborate with localization producers, game designers, and developers to ensure test planning, risk analysis, and reporting meet project needs
- Help define test requirements based on milestones, scope, and risk assessments, with guidance from senior LQA leadership
- Implement and maintain LQA best practices for bug triage, coverage planning, checklists, and terminology adherence
- Drive QA issue resolution by escalating to the appropriate stakeholders and ensuring timely follow-up
- Identify and suggest process or tooling improvements that enhance team productivity, bug visibility, or test accuracy
- Participate in the selection and onboarding of QA vendor partners, and monitor contract fulfillment and delivery standards
- Conduct regular test plan and test case reviews, and ensure documentation aligns with evolving project requirements
- Support the training and mentorship of new or junior team members, helping shape onboarding, coaching, and upskilling initiatives
- Foster a collaborative, inclusive work environment by encouraging open communication, shared accountability, and knowledge exchange
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
