S&OP Manager LATAM

Swarovski • Cranston, RI

1d • Hybrid

About The Position

Swarovski is seeking an S&OP Manager to lead the Sales & Operations Planning process across the LATAM cluster. This role is crucial for supporting commercial objectives by translating business strategy into actionable plans and continuously improving planning accuracy and execution. The manager will lead the end-to-end S&OP process, ensuring alignment across demand, supply, and finance, and driving S&OP/S&OE cycles for structured decision-making and execution follow-up. Key responsibilities include analyzing demand and supply plans, identifying risks and deviations, defining mitigation actions, overseeing assortment and inventory strategies, monitoring KPIs, and contributing insights to optimize availability, working capital, and overall business performance.

Requirements

• 3+ years of experience in Sales & Operations Planning (S&OP), demand/supply planning, or related supply chain functions
• Bachelor’s degree in Supply Chain, Business Administration, Engineering, Merchandising, or a related field
• Strong experience in demand and supply planning, inventory management, and financial alignment
• Hands-on experience managing S&OP/S&OE cycles and driving consensus planning across cross-functional teams
• Solid knowledge of Demand & Supply Planning, Inventory Management, Merchandising, and S&OP processes
• Proficiency in ERP systems (e.g., SAP/APO) and advanced data analysis skills (Excel or similar tools)
• Ability to translate data into actionable insights to support business decision-making
• Highly analytical
• Strong stakeholder management and cross-functional collaboration skills

Nice To Haves

• Familiarity with planning methodologies and frameworks (e.g., APICS)
• Familiarity with retail/e-commerce environments

Responsibilities

• Lead the end-to-end S&OP process for the LATAM cluster, ensuring a clear and aligned plan across demand, supply, and finance
• Drive S&OP and S&OE cycles, enabling structured decision-making and execution follow-up
• Analyze demand and supply plans, identifying gaps, risks, and performance deviations
• Define and implement mitigation actions to ensure short- and mid-term plan execution
• Align planning inputs and timelines with regional and global processes
• Oversee assortment planning and inventory strategies to ensure optimal stock levels
• Monitor key performance indicators (forecast accuracy, OTIF, fill rate, inventory) and drive improvements
• Contribute insights to optimize availability, working capital, and overall business performance

Benefits

• Learning and career development programs
• Global employee assistance program (mental, physical, and emotional health, managerial support, financial and legal matters)
• Hybrid and flexible work options
• Paid volunteering leave
• Exclusive employee discounts on Swarovski products
• Meal/Food Allowance
• Transportation Voucher
• Private medical coverage
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager