Associate Manager Enterprise RFP Operations

Henry Schein

4d•$87,547 - $136,792

About The Position

The Associate Manager, Enterprise Operations leads a team responsible for preparing and submitting formal, complex RFP responses for large enterprise customers. The role ensures proposals are accurate, persuasive, compliant, and aligned with customer requirements, incorporating company financials, pricing data, and performance metrics to support business viability and competitiveness. The position manages team productivity, resolves operational questions and uncommon inquiries, and works cross-functionally with Sales, Finance, Legal, Product, and other departments. It balances writing, critical thinking, and analytics to produce strategically sound, financially accurate responses. The role also maintains quality standards and process improvement initiatives, may recommend solutions to operational issues, and prepares complex financial analyses and reports while following company and division policies and procedures. The posted starting base salary range is $87,547 to $136,792. The position is eligible for a bonus that is not reflected in the range. Benefits include medical, dental and vision coverage, a 401(k) plan with company match, PTO, paid parental leave, income protection, a work-life assistance program, flexible spending accounts, educational benefits, a worldwide scholarship program, and volunteer opportunities.

Requirements

Typically 7 or more years of increasingly responsible and complex professional experience.
Experience as a first-level manager.
Proven track record leading projects.
Proficiency in Microsoft Excel.
Excellent understanding of business math.
Ability to mentor and advise team members.
Analytical and organizational skills.
Proficiency in MicroStrategy Data Warehouse.
Experience with CRM tools such as Salesforce or Microsoft Dynamics.
Ability to communicate effectively and proactively with sales teams and upper management.
Knowledge of key terms in RFPs and legal agreements.
Strong management skills and ability to attract, retain, motivate, and develop team members for high performance.
Excellent verbal and written communication skills and ability to resolve disputes effectively.
Strong presentation and public speaking skills.
Strong decision-making, analysis, and problem-solving skills, including ability to multitask.
Ability to understand and act on financial information that may contribute to business profitability.
Ability to manage projects, risks, costs, time, and project teams successfully.
Ability to lead a team toward company goals effectively.
Strong planning and organizational skills and techniques.
Ability to communicate effectively with management.
Good negotiating skills.
Ability to build relationships, understand organizational complexities, and manage conflict.
Broad professional and managerial skills, with an understanding of industry practices and company policies and procedures.

Nice To Haves

Bachelor's degree or global equivalent in a related discipline.
Master's degree or global equivalent.

Responsibilities

Manage the Enterprise Operations Team daily, plan and direct Analysts' work, and monitor results.
Recognize, understand, and resolve issues and inquiries that arise in day-to-day operations.
Ensure department processes and procedures are followed and systems are utilized.
Interact with functional peer groups and management, providing updates, recommendations, and presentations as needed.
Hire, coach, train, discipline, and terminate employees as needed.
Participate in special projects and perform other duties as required.
Educate team members on relevant teams and how to gather information and determine technical, operational, and financial proposal components.
Lead the preparation of high-quality, persuasive, responsive proposals that clearly and concisely highlight the organization's strengths.
Develop and analyze pricing and financial models, including what-if scenarios; evaluate trade-offs; support strategic decisions and future business planning with integrated financial insights and justifications; and ensure compliance with requirements and submission deadlines.
Lead high-value, high-complexity RFP responses independently and provide strategic guidance on proposal positioning and messaging.
Maintain and optimize a centralized content library.
Analyze RFP processes and outcomes to identify and implement efficiency improvements, automation opportunities, and strategies to increase win rates.
Maintain and communicate a consistent RFP response process to team members.
Monitor performance metrics to identify areas for improvement.