Associate Librarian

Meridian Library District•Meridian, ID

21h

About The Position

The Associate Librarian provides patron-focused library service in response to the needs of library users and community members. The position supports daily library operations, library initiatives, partnerships, outreach services, and the planning and delivery of programs. Work is performed independently and may take place at library locations or elsewhere in the community. Most time is spent providing direct customer service, supporting library initiatives, maintaining partnerships, and planning and leading programs. This is a full-time position working 40 hours per week, with a varied schedule that includes days, evenings, and weekends. The position requires travel throughout the library district and occasional travel for training, conferences, and community or business events.

Requirements

Demonstrated commitment to diversity, equity, and inclusion.
Proficiency in project management and event planning; ability to foster and sustain partnerships.
Ability to establish, measure, and evaluate program outcomes, and proficiency in creating and administering surveys and other evaluation tools.
Proficiency with standard office applications, including Microsoft Office and Google applications, online library automation systems, and online searching.
Understanding of how technology supports library services, proficiency with relevant technology, and ability to learn and adapt to new software and equipment.
Exemplary customer service and ability to maintain a favorable public image of the library; interest in public service.
Excellent interpersonal and communication skills with patrons, volunteers, and coworkers of all ages and diverse backgrounds.
Ability to build positive working relationships across the organization and foster partnerships with outside organizations.
Two to four years of experience in library services or similar experience, including experience with project management, event planning, public speaking, and acting or regularly performing before an audience.
Bachelor’s degree or equivalent education, training, or experience.
Valid Idaho driver’s license in good standing or ability to obtain one.

Nice To Haves

Bilingual ability, preferably Spanish-English, Russian-English, or another language.
Experience working with multi-generational populations.
Positive approach to interacting with the public, awareness of the entire community, passion for engaging patrons from all backgrounds and ages, desire to continually update technology skills, and sense of humor.

Responsibilities

Support librarians and library leadership on strategic initiatives, including operational and project-management support for large-scale projects.
Work with community partners and maintain relationships connected to programs and library initiatives.
Collaborate with library locations, departments, and community partners on outreach, bookmobile operations, and off-site library services.
Identify relevant program and event topics; plan, develop, schedule, organize, and deliver informational and educational programs, in person and remotely.
Develop program plans aligned with library strategic priorities, support budget needs and allocations, and collaborate on district-wide programs.
Evaluate programs using learning outcomes and feedback, and oversee event setup and takedown.
Provide customer service at public service desks, by phone, virtually, and at off-site community locations.
Assist patrons with accounts, circulation, informational requests, library materials, reading recommendations, resources, and technology; refer questions as appropriate and apply library policies and procedures.
Promote an inclusive, welcoming, and respectful library environment and support patrons of all ages and backgrounds.
Perform daily library operations, including opening and closing procedures, staff training support, circulation tasks, holds, catalog searches, material retrieval, and phone service.
Drive and ride in library vehicles, including the bookmobile; conduct outreach stops, park safely, set up service, assist patrons, perform circulation functions, operate equipment, secure vehicles, conduct basic pre-trip checks, and report maintenance or safety concerns.
Maintain confidentiality of patron information.
Use conferencing, video recording, and editing technology for virtual programs; assist patrons with personal devices, library hardware and software, computers, printing, and copying; provide basic technology instruction.
Promote library collections, services, and programs, and support library marketing efforts as assigned.
Maintain records, collect statistics, track performance measures, prepare reports, create program plans with outcome measures, and complete clerical tasks such as maintaining records, compiling lists, and drafting resource guides.
Maintain personal and public calendars for room availability and program promotion, and maintain attendance and timekeeping records.
Attend webinars, workshops, and conferences; recommend purchases based on community needs or interests.
Assist with directing volunteers, open and close the library as needed, participate in assigned committees, and perform other duties as assigned.