Associate IT Applications Engineer

Cleveland-Cliffs

5d•Onsite

About The Position

Cleveland‑Cliffs is seeking a motivated and technically curious Applications Development & Support professional to join our Information Technology team as an Associate IT Applications Engineer in Cleveland, Ohio. This role is ideal for an early‑career IT candidate who is eager to learn, support, and help maintain critical payroll and workforce applications that underpin our business operations. The successful candidate will bring a solid technical foundation, strong problem‑solving skills, and the ability to collaborate effectively with both technical teams and business stakeholders to ensure system stability, efficient integrations, and ongoing application improvements in a production‑focused environment.

Requirements

Associate degree in Information Technology, Computer Science, or a related technical field (or equivalent coursework demonstrating a strong technical foundation).
Clear, confident verbal and written communication skills suitable for working with both technical and business users.
Strong organizational skills with the ability to manage multiple tasks in a fast‑paced environment.
Classroom, project, or internship exposure to object‑oriented programming (e.g., C#, Java, or similar).
Basic understanding of relational databases or SQL.
Willingness to learn complex systems and support various environments.
High aptitude in troubleshooting technical issues and developing problem-solving skills.
Must work on‑site, 5 days per week, in a production‑focused environment.
Applicants for this position must be currently legally authorized to work in the United States on a full-time basis.

Nice To Haves

Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.
Exposure to or project experience with large corporations.
Knowledge of software development practices such as version control (Git), Agile, or basic CI/CD concepts.
Experience working with APIs, system integrations, or data exchange formats (REST, XML, JSON).
Familiarity with scripting or programming languages used in integration or system logic (e.g., C#, Java, Python).
Understanding data structures, basic networking, or system architecture concepts.
Curiosity, eagerness to learn, and the ability to collaborate effectively in team-based technical environments.

Responsibilities

Learn, support, and help maintain various Payroll applications. These include custom applications built on Java/.Net platform and packages applications such as Ceridian Dayforce, Workday, UKG – Kronos and Matrix.
Assist in developing and configuring integration and reports.
Troubleshoot system issues by gathering information, analyzing logs, and working with senior team members to identify and implement long‑term fixes.
Participate in testing activities, including functional tests, integration tests, and regression tests.
Support ongoing system stability by monitoring jobs, interfaces, and data flows.
Assist in integrating application components with databases, automation systems, and enterprise applications.
Work closely with business users, and other IT teams to understand requirements and translate them into working capabilities.
Help document technical processes and support procedures to ensure maintainability and knowledge transfer.
Other duties as assigned.