Institutional Equity Division - Associate, Investor Services (Bangalore)

Morgan Stanley•Campus, IL

About The Position

The Associate will provide day-to-day Investor Services, process investor activity, and keep management apprised of operational issues. Morgan Stanley Fund Services (MSFS), a global business within the Institutional Equities Division, provides fund administration services to hedge funds, private equity firms, and large family offices. The Investor Services team maintains share registers and supports the investment cycle by safeguarding investor information and processing activity from initial inquiries through ongoing support. The role supports the client and investor experience by coordinating distribution of offering documentation; processing subscriptions and redemptions; providing statements and other documents; responding to queries; and handling change requests. Work must comply with client service-level agreements, fund documentation, applicable regulations, anti-money-laundering requirements, and company policies and procedures.

Requirements

0 to 2 years of prior work experience.
Good administrative and organisational skills, with accuracy and attention to detail.
Ability to work under pressure and cope with increased workloads at month-end.
Ability to work as part of a virtual team across different time zones and geographies.
Ability to use key financial systems and other IT tools.
A third-level qualification, preferably in a business or numerical discipline.

Nice To Haves

Prior experience in financial services and investor servicing is preferred.
Knowledge of hedge fund processing is a strong advantage.
A third-level qualification in a business or numerical discipline is preferred.

Responsibilities

Monitor receipt of client and investor information through fax and email.
Process investor activity accurately and in a timely manner.
Open investor accounts in accordance with fund documentation, anti-money-laundering requirements, statutory regulations, and company policies and procedures.
Process investor transactions in accordance with fund documentation, anti-money-laundering requirements, statutory regulations, and company policies and procedures.
Handle investor follow-up queries appropriately.
Respond professionally and promptly to routine investor and fund-manager email and fax queries, escalating where appropriate.
Provide investors and their nominees with statements, contract notes, and other documentation.
Produce management information and other internal operational reports to support effective team operations.
Maintain complete and organised fund records.
Keep management in Mumbai, Westchester, and Dublin informed of operational issues.
Carry out work in compliance with the service-level agreements agreed with each client.
Maintain detailed knowledge of the offering documentation for serviced funds, applicable fund-domicile regulations, and internal policies and procedures, particularly anti-money-laundering controls.