Senior Associate- Investor Services
About The Position
The Senior Associate serves as a main contact for fund investors and managers, handling correspondence and investor servicing activities. The role processes investor subscriptions and redemptions in accordance with fund offering documents and anti-money laundering requirements; prepares, validates, and distributes investor statements and related documents; maintains compliant distribution information; and prepares and verifies wire transfer instructions and expected cash activity. The position also follows departmental policies, contributes to system and process enhancements, and performs other duties assigned by department management. The role is listed as hybrid in Evansville, Indiana, or Dallas, Texas. The posting also states that physical presence is required at the Bellevue, Washington office six days per month.
Requirements
- At least 3 years of experience in hedge or private equity fund administration and/or investor or shareholder services.
- Undergraduate degree or equivalent experience.
- Advanced knowledge of Microsoft Office, specifically Excel.
- Strong oral and written communication skills.
- Excellent interpersonal skills and customer service orientation.
- Ability to work in a demanding environment and adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
- Physical presence at the Bellevue, Washington office six days per month.
- Overtime may be required to meet client and department deliverables.
- Coverage on Canadian holidays may be necessary due to global client base requirements.
Nice To Haves
- Experience in financial services.
- Knowledge of anti-money laundering and KYC procedures.
Responsibilities
- Act as the main contact for fund investors and managers through email and telephone correspondence.
- Process investor subscription and redemption activity according to fund offering documents and anti-money laundering requirements.
- Communicate pending transactions to fund management as required.
- Prepare and validate investor statements against fund accounting information.
- Prepare and distribute investor statements, letters, and miscellaneous documents in accordance with investor and fund management instructions.
- Keep distribution information up to date and compliant with investor and fund management instructions.
- Prepare wire transfer instructions through various internet banking platforms in accordance with investor and/or fund management instructions.
- Confirm expected cash activity was processed by the bank and communicate this to fund accounting and/or fund management.
- Comply with departmental policies and procedures for the activities described.
- Participate in system and process enhancements.
- Perform other related duties as assigned by department management.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with company match.
- Paid time off and holidays.
- Parental leave.
- Professional development reimbursement opportunity.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
