Senior Associate- Investor Services
About The Position
The Senior Associate supports investor services for hedge and private equity funds, serving as a primary contact for fund investors and managers. The role processes investor transactions, prepares and distributes investor communications and statements, and coordinates cash and wire activity in accordance with fund instructions, anti-money laundering requirements, and department procedures. It also contributes to system and process enhancements and performs other duties assigned by department management. The position is hybrid and requires physical presence in the Bellevue, Washington office six days per month. Overtime may be required, and coverage on Canadian holidays may be necessary to meet client and department deliverables.
Requirements
- At least 3 years of experience in hedge/private equity fund administration and/or investor/shareholder services.
- Undergraduate degree or equivalent experience.
- Advanced knowledge of Microsoft Office, particularly Excel.
- Strong oral and written communication skills.
- Excellent interpersonal skills and customer service orientation.
- Ability to work in a demanding environment and adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
- Physical presence in the Bellevue, Washington office six days per month.
- Overtime may be required to meet client and department deliverables.
- Coverage on Canadian holidays may be necessary due to global client base requirements.
Nice To Haves
- Financial services experience.
- Knowledge of anti-money laundering and KYC procedures.
Responsibilities
- Act as the main contact for fund investors and managers through email and telephone correspondence.
- Process investor subscription and redemption activity according to fund offering documents and anti-money laundering requirements.
- Communicate pending transactions to fund management as required.
- Prepare and validate investor statements against fund accounting information.
- Prepare and distribute investor statements, letters, and other documents according to investor and fund management instructions.
- Keep distribution information up to date and compliant with investor and fund management instructions.
- Prepare wire transfer instructions through various Internet banking platforms in accordance with investor and/or fund management instructions.
- Confirm expected cash activity was processed by the bank and communicate confirmation to fund accounting and/or fund management.
- Follow department policies and procedures when processing these activities.
- Participate in system and process enhancements.
- Perform other related duties as assigned by department management.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with company match.
- Paid time off and holidays.
- Parental leave.
- Professional development reimbursement opportunity.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
