Institutional Equity Division - Manager, Investor Services (Bangalore)

Morgan Stanley•Campus, IL

3d•Onsite

About The Position

Morgan Stanley Fund Services (MSFS) is seeking a Manager to join their Investor Services team in Bangalore. This role is responsible for the day-to-day investor services, processing investor activities, and keeping management informed of operational issues. MSFS provides fund administration services for hedge funds, private equity, and family offices, handling accounting, investor services, portfolio analytics, middle-office functions, regulatory reporting, and tax services. The Investor Services team maintains share registers, supports the investment cycle, processes transactions, distributes documentation, addresses investor queries, and handles change requests. This is an opportunity to join a dynamic environment with a focus on personal growth and innovation, working with a global team across multiple locations.

Requirements

5 to 7 years prior work experience, preferably in financial services and with Investor servicing.
Knowledge of hedge fund processing is a strong advantage.
Good administrative and organizational skills with a particular focus on accuracy and attention to detail.
An ability to work under pressure and an ability to cope with increased workloads at month-end.
An ability to work as part of a virtual team that is spread across different time zones and geographies.
An ability to use key financial systems and other IT tools.
A third level qualification, preferably in a business or numerical discipline.

Responsibilities

Monitor the receipt of client and investor information through fax and email.
Ensure that all investor activity is processed in a timely and accurate manner.
Open new investor accounts ensuring compliance with fund documentation, anti-money laundering requirements, statutory regulations, and company policies and procedures.
Process investor transactions in line with fund documentation, anti-money laundering requirements, statutory regulations, and company policies and procedures.
Ensure that all follow-up queries to investors are handled in an appropriate manner.
Handle routine email and fax queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.
Provide investors and their nominees with statements, contract notes, and other documentation.
Produce MIS and other internal operational reports that assist in the effective operation of the team.
Ensure that the records of the fund are maintained in a complete and organized manner.
Keep management in Mumbai, Westchester, and Dublin appraised of operational issues.
Carry out all duties in compliance with the Service Level Agreements agreed with each client.
Maintain a detailed knowledge of the offering documentation for the funds being serviced.
Maintain a thorough knowledge of the regulations that pertain to the domicile of the fund being serviced.
Maintain a thorough knowledge of internal policies and procedures, with particular emphasis on all matters relating to Anti-Money laundering controls.