Associate, Insurance Compliance

ORIX Group•Columbus, OH
•$80,000 - $90,000•Hybrid

About The Position

The Insurance Compliance Associate supports monitoring and enforcement of insurance requirements across a portfolio of commercial loan servicing assets. The role reviews borrower-provided coverage for alignment with investor, regulatory, servicing, and lender requirements, identifies and mitigates risks through timely remediation, supports audit readiness, and collaborates with internal stakeholders, borrowers, and third-party vendors. It requires strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. The Associate conducts and quality-checks insurance compliance reviews, manages a pipeline of loans and remediation timelines, and coordinates with borrowers, insurance agents, brokers, vendors, and internal teams. The role also prepares waiver and exception requests, supports audits, performs lender placement and remediation activities, and contributes to team coverage and process improvement. The position is offered with a stated annual base salary range of $80,000–$90,000 for Ohio and remote locations. ORIX describes its working model as hybrid, with a three-day in-office minimum requirement for associates. Compensation may also include cash bonuses, long-term incentives, health and other insurance, and retirement benefits.

Requirements

  • Bachelor’s degree or equivalent work experience preferred.
  • 1–4 years of experience in commercial insurance, loan servicing, or a related field.
  • Knowledge of core insurance coverages, including Property, General Liability, Auto, Crime, Flood, Wind/Named Storm, and Earthquake.
  • Understanding of commercial insurance principles and the ability to assess and mitigate risk.
  • Strong organizational skills and ability to prioritize and manage a high-volume workload under tight deadlines.
  • Attention to detail and commitment to accuracy in data review and documentation.
  • Ability to work independently and contribute to a collaborative, team-oriented environment.
  • Effective written and verbal communication skills for professional interaction with internal and external stakeholders.
  • Strong analytical thinking, problem-solving, and critical reasoning capabilities.
  • Ability to handle confidential information with discretion.
  • Adaptability and resilience in a dynamic, fast-paced work environment.
  • Positive, solution-oriented mindset with a focus on continuous improvement.

Nice To Haves

  • Proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Experience with servicing systems or insurance tracking platforms.

Responsibilities

  • Conduct insurance policy compliance reviews to confirm alignment with servicing agreements and investor requirements.
  • Perform quality checks on vendor-completed compliance reviews for accuracy and adherence to standards.
  • Identify non-compliant insurance items and coordinate remediation with borrowers, insurance agents, and brokers to secure appropriate coverage limits, terms, and deductibles.
  • Manage a pipeline of loans to resolve non-compliant items before renewal deadlines and within established timelines.
  • Monitor workloads and communicate risks, delays, and high-priority issues to management.
  • Respond professionally to internal and external inquiries, escalating issues and following through as needed.
  • Draft waiver and exception requests with minimal supervision for management review and approval.
  • Assist with preparing and compiling documentation and data samples for internal and external audits.
  • Provide team coverage, including backup responsibilities for team members when necessary.
  • Participate in team meetings and contribute to knowledge sharing and continuous process improvement.
  • Maintain accountability for individual performance, deadlines, and team deliverables.
  • Build and maintain effective working relationships with internal stakeholders, external partners, and team members.
  • Execute lender placement and remediation activities to address gaps in required coverage and protect the lender’s collateral interest.
  • Perform additional duties and special projects as assigned.

Benefits

  • Cash bonuses and long-term incentives.
  • Health insurance, accident insurance, and life insurance.
  • Retirement benefits.
  • Competitive vacation policy, floating personal holidays, extensive leave options, and observed annual holidays.
  • Infertility coverage, adoption support, child and elder care, paid maternity leave, and parental leave benefits.
  • Hybrid working model with a three-day in-office minimum requirement.
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