Insurance Compliance & Claims Coordinator

Penske•Reading, PA

13h

About The Position

The Insurance Compliance & Claims Coordinator assists the Compliance Manager and Compliance Supervisor with day-to-day operations and provides basic insurance and HAZMAT support to field, sales, and Genpact operations. The role issues insurance documents, prepares lawsuit tenders, challenges or resolves vehicle suspensions, supports all areas of the Risk Management department, assists with special projects, and manages “Customer Provides” claims. The position handles incoming claim inquiries, reviews claims for coverage, reviews rental and lease agreements, and processes customer-provided claims. It also reviews lawsuits and prepares tenders, maintains litigation assignments, reviews accident reports, distributes and maintains insurance ID cards, researches bankruptcy notices, and resolves state vehicle suspensions and vehicle verification notices.

Requirements

High school diploma or Associate’s degree.
Ability to work accurately in a high-volume, fast-paced environment.
Strong customer service skills.
Excellent multitasking and organizational skills.
Effective verbal and written communication skills.
Self-motivated with a positive attitude.
Ability to work well in a team environment.
Proficiency with Microsoft Office products.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary, work the required schedule, and work at the specific required location.
Completion of a Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.

Nice To Haves

Basic insurance knowledge.

Responsibilities

Receive and route incoming claim inquiry calls to the appropriate examiner or department.
Review claims to determine coverage.
Handle tenders of customer-provided claims.
Review rental and lease agreements.
Review lawsuits and prepare tenders.
Maintain the litigation round robin.
Review 24/7 accident reports for processing.
Distribute insurance ID cards and maintain the insurance card supply.
Review and research bankruptcy notices.
Research and resolve state vehicle suspensions and vehicle verification notices.
Assist with special projects as assigned.
Provide insurance and HAZMAT support to field, sales, and Genpact operations.
Provide support for all areas of the Risk Management department.