Associate III

kate spade new york•Charleston, SC

About The Position

The Stylist serves as a trusted, knowledgeable advisor who helps customers select products suited to their aesthetic and lifestyle. The role helps customers discover and express their personal style and shows them how to incorporate Kate Spade products into their existing wardrobe. The position combines customer engagement and styling with sales and business acumen. It involves building customer connections through product knowledge and storytelling, offering styling guidance, supporting purchase decisions, and maintaining operational excellence. The schedule must be flexible to meet business needs, including nights, weekends, busy season, high-traffic retail days, and public holidays. The description notes that its duties are a sample and not an exhaustive list of performance requirements.

Requirements

Professional selling skills and exceptional interpersonal and communication abilities.
Prior experience in a retail environment.
Ability to multitask, prioritize, and work collaboratively in a team setting.
Social media awareness and willingness to learn omni/virtual selling techniques.
English proficiency or proficiency in the local language, depending on the market.
Ability to work a flexible schedule that meets business needs, including nights, weekends, busy season, high-traffic retail days, and public holidays.
Ability to regularly lift at least 25 lbs and occasionally lift up to 50 lbs, as well as climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Greet guests warmly and confidently while demonstrating strong product knowledge.
Listen actively and ask follow-up questions to understand customer needs.
Provide styling advice, suggest add-ons, and create complete looks.
Show creative ways to wear products and encourage customers to explore new styles.
Guide customers through purchase decisions and provide a seamless checkout experience.
Reinforce and celebrate customer choices and invite customers to return.
Drive results through strong customer connections and storytelling.
Demonstrate knowledge of the brand and product attributes across all categories.
Maintain operational excellence, including stockroom organization and POS transactions.
Give and receive feedback honestly and constructively.