Associate II, Programs (East)

U.S. Soccer Foundation•Washington, DC

10d

About The Position

The Associate II, Programs (East) manages relationships with an assigned group of community partners across the East region. The role helps partners deliver programs effectively by coordinating training and other support, tracking progress, and following through on day-to-day needs. It requires building trust with partners, staying organized across multiple projects, and identifying issues early. The position is part of the Programs team, which supports and improves the Foundation’s youth programs and training. Team members collaborate with community partners and colleagues across the Foundation to put sports-based youth development practices into action and adapt support to local needs. The Associate works with the Director, Programs - East Region, and colleagues across the organization. Travel is approximately 30% and may include occasional evenings, weekends, and holidays.

Requirements

Bachelor’s degree or equivalent experience.
At least three years of experience in program coordination, youth programming, partner support, or related work.
Familiarity with sports-based youth development or experience supporting youth-serving programs.
Commitment to expanding opportunities for children and families in historically marginalized communities.
Ability to manage multiple partner relationships, projects, and deadlines while keeping details organized.
Strong communication and relationship-building skills, including the ability to work with schools, out-of-school organizations, coaches, and other community partners.
A practical, service-minded approach to helping partners solve problems and meet commitments.
Experience maintaining records, tracking data, and following up on reporting requirements.
Comfort using Microsoft Office, Salesforce, and online tools for forms, partner management, and reporting.
Ability to work independently, use sound judgment, and know when to ask for input or raise concern.
Willingness to pitch in, learn, and work closely with teammates.
Ability to travel approximately 30% of the time, including occasional evenings, weekends, and possibly holidays.

Nice To Haves

Experience with grants, reimbursements, or financial documentation.
Spanish or another language used by the Foundation’s partners.
Care about the Foundation’s mission and enjoy working directly with people; follow through, welcome feedback, and look for practical ways to improve the work.

Responsibilities

Serve as the primary contact for an assigned group of community partners across the East region.
Help partners meet program requirements by answering questions, sharing resources, and providing timely follow-up.
Lead administrative trainings, webinars, and opportunities for partners to learn from one another.
Identify prospective training and program partners, conduct outreach, and maintain those relationships.
Coordinate training schedules and logistics with partners and internal teams, including venues, materials, registration, participant information, and follow-up.
Track progress toward training goals, share regular updates on prospective partners and scheduled trainings, and flag barriers that need attention.
Monitor partner commitments and follow up on missing information, deadlines, and outstanding requirements.
Coordinate partner equipment and apparel orders, track requests, and help resolve delivery or vendor issues.
Keep partner records, registration information, and reporting tools accurate and up to date in Salesforce.
Support the Director, Programs - East Region in tracking community initiative requirements and funder deliverables.
Work with colleagues on program events, community activities, conferences, and partner visits as needed.
Take on other related responsibilities as the team’s work evolves.