Associate II, Administrative Assistant

MSD•North Wales, PA
•$63,800 - $100,400•Hybrid

About The Position

The Associate II Administrative Assistant provides comprehensive administrative support to director-level managers at Headquarters. The role requires professionalism, discretion, strong organizational skills, adaptability, and proactive problem-solving while handling sensitive information. The position supports executives and the administrative team through calendar and meeting management, correspondence, domestic travel coordination, expense processing, onboarding and offboarding, and ad-hoc projects. The successful candidate works independently and collaboratively, anticipates executive and team needs, and prioritizes competing tasks in a deadline-driven environment.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of administrative assistance or support experience in a corporate environment.
  • Advanced proficiency in Microsoft Office, including Outlook, Teams, Word, Excel, and PowerPoint.
  • Familiarity with internal company systems.
  • Proven experience scheduling and coordinating complex, multi-leg domestic travel arrangements.
  • Proficiency with SAP, Concur, and Ariba for expense reports, purchase orders, and payment requests.
  • Exceptional written and verbal communication skills and the ability to interact effectively with executives and clients.
  • Strong understanding of confidentiality and professionalism when handling sensitive information.
  • Ability to work independently and collaboratively in a team setting.
  • Self-direction, motivation, and a proactive approach to anticipating executive and team needs.
  • Ability to manage competing priorities, adapt to changing situations, and work in a deadline-driven environment.

Nice To Haves

  • Additional education or certifications in office administration or a related field.

Responsibilities

  • Manage directors’ calendars, schedule meetings, block time for work, travel, and vacations, and identify and resolve scheduling conflicts.
  • Organize logistics for large- and small-scale meetings and prepare required materials and resources.
  • Manage the Outlook inbox and team distribution lists, handle correspondence, and respond to meeting invitations in a timely manner.
  • Draft, edit, and distribute professional correspondence on behalf of executives.
  • Arrange complex domestic travel, including researching options and booking flights and accommodations, and collaborate with the travel team.
  • Process expense reimbursements by entering receipts and creating, modifying, and submitting expense reports in SAP, Concur, and Ariba.
  • Support onboarding and offboarding, including coordinating hardware, fleet assignments, business cards, and other resources.
  • Handle sensitive information discreetly and maintain confidentiality in accordance with organizational policies.
  • Maintain professional conduct when interacting with internal and external stakeholders.
  • Prioritize multiple tasks and adapt to changing situations in a deadline-driven environment.
  • Assist with ad-hoc projects to support the administrative team’s efficiency and effectiveness.
  • Develop reports, presentations, tables, and graphs, and conduct light research using appropriate software tools.

Benefits

  • Medical, dental, and vision healthcare and other insurance benefits for employees and family.
  • Retirement benefits, including a 401(k).
  • Paid holidays, vacation, and compassionate and sick days.
  • Eligibility for an annual bonus and long-term incentive, if applicable.
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