REVELxp - Associate Hospitality Manager, UNC Chapel Hill

Revel XP LLC • Chapel Hill, NC

10h • Onsite

About The Position

REVELXP is a premier sports hospitality company that partners with college and professional teams, as well as major sporting events, to deliver exceptional fan experiences. These experiences include full-service tailgates, premium hospitality events, and exclusive ticket packages. In addition to managing fan experience offerings, REVELXP provides comprehensive hospitality solutions such as event staffing, event management, premium hospitality management, and venue installations to its partners. The company is experiencing rapid growth and is seeking goal-oriented, purpose-driven, high-energy individuals. REVELXP aims to redefine game day by creating memorable experiences that foster fan passion, increase attendance, and build loyalty for sports and entertainment brands globally. The company believes in the community-building power of sports and strives to amplify the social experience around game days. REVELXP offers diverse opportunities in hospitality, operations, and revenue generation within a fast-paced, enjoyable environment that fosters true partnerships with professional sports properties. The team is looking for innovative self-starters eager to reshape fan experiences nationwide. REVELXP operates based on core values of service, entrepreneurship, and joy.

Requirements

• Bachelor's degree or equivalent experience
• Relevant experience in customer service and hospitality roles
• Proficiency in Microsoft Office programs required; working knowledge of creative platforms preferred
• Ability to train part-time customer service staff

Nice To Haves

• A love of college sports is a big plus!
• Servant leadership style of working with others
• Passion for customer care and company offerings

Responsibilities

• Responsible for recruiting, hiring, and training interns and game day/event staff.
• Administer payroll processes for game day staff, including any necessary background checks, e-verification, direct deposit functions, hours documentation, etc.
• Fulfill assigned sport-specific roles and duties for premium seating areas at events during multiple sports seasons.
• Establish and maintain positive relations with diverse groups, including donors and seat holders, game day staff, vendors, and university administration.
• Support the Hospitality Manager in all operational aspects of an on-campus satellite office.
• Design and produce effective communication media, including services guides, menu portfolios, web-based communication, newsletters and other correspondence.
• Assist in the effective communication within the athletic department of the following: presentation of proposed operating budget; provision of pre-season report detailing maintenance and facility problems; provision of post-game reports detailing operational and maintenance issues; presentation of year-end report.
• Implement/maintain procedure for booking, rental, and operation of off-season/outside events in designated athletic facilities, when applicable.
• Assist in project coordination at conference championship fan events, when requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level