Associate Golf Professional

BallenIsles Country Club • Koloa, HI

8d • Onsite

About The Position

Kiahuna Golf Club in Koloa, Hawaii, is hiring a full-time Associate Golf Professional to assist with daily golf operations at a fast-paced, hospitality-focused property. The role supports sales, merchandise, point-of-sale operations, handicap and tee-sheet applications, guest relations, and golf shop, starter, ranger, and outside-service duties. The Associate Golf Professional also assists with golf instruction, outings, staff supervision and training, business planning, and guest satisfaction.

Requirements

• Associate’s degree (AA), six months to one year of related experience and/or training, or an equivalent combination of education and experience.
• Current PGA or LGPA membership.
• Ability to read and speak English to perform job duties and communicate with customers and coworkers.

Nice To Haves

• Knowledge of Microsoft Office applications.
• Experience with a computerized point-of-sale and tee-time system.

Responsibilities

• Administer point-of-sale application revisions and needs for green-fee sales, merchandise sales, and member and guest billing; coordinate policy and procedure updates with Accounting.
• Reconcile daily tee sheets, check in members and guests, receive payments, resolve payment discrepancies, and track force posts and no-show charges.
• Initiate and promote club golf activities.
• Create lesson plans and provide individual and group instruction.
• Maintain a clean, orderly, and well-stocked golf shop; assist with merchandise procurement, merchandising, and sales.
• Prepare for golf outings, including scorecards, cart labels, rules and score sheets, format sheets, favors, pairing sheets, and hole assignments.
• Monitor members’ scores, report handicapping to the USGA, and bill members.
• Assist the Manager with interviewing, hiring, training, planning, assigning, and directing work; evaluating performance; rewarding and disciplining associates; and resolving complaints and problems.
• Assist in managing Starters, Player Assistants, Guest Services Attendants, and other department members.
• Provide effective orientation and training to new associates and assist with ongoing training programs.
• Help monitor business-volume forecasts and plan staffing, productivity, costs, and other expenses.
• Implement and maintain excellent service to achieve guest satisfaction.
• Conduct staff meetings with subordinates.
• Incorporate safe work practices into job performance.
• Maintain regular and reliable attendance.
• Perform other duties as required.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for employees age 19 and older.
• Paid time off and leaves of absence, subject to applicable law, eligibility criteria, plan documents, and company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree