Associate, Global Transformation Programs

Chubb•Jersey City, NJ

About The Position

As an Associate, Global Transformation Programs here at Chubb, you will be at the forefront of our bold technology and operating model transformation, reshaping how insurance services are delivered at scale. In this frontline role within the Global Transformation Management Office (TMO), you drive execution across critical priorities that directly impact business outcomes and market commitments. You will embed with business and technology teams, owning your squad’s operational rhythm by running governance, producing upward reporting, managing demands on enabling functions, coordinating with Regional Delivery Leads for deployment, and maintaining the risk and issue log with honesty and rigor. Your day-to-day work shapes and orchestrates transformation initiatives, ensuring disciplined and transparent delivery. Guided by TMO’s principles of value realization, execution certainty, radical transparency, and proactive change management, you treat honest, unfiltered reporting as a core responsibility. This hands-on, execution-focused role is ideal if you thrive in complexity, stay relentlessly organized, and recognize that high-quality information drives top-level decisions.

Requirements

Minimum of 4 years’ experience in transformation delivery, program management, or consulting within large organizations
Proven track record executing complex, cross-functional initiatives with clear accountability for milestones and business outcomes
Experience collaborating with technology and data teams, with an understanding of how technical decisions influence delivery and business value
Prior exposure to the insurance or financial services industry
Demonstrated ability to quickly absorb new business and technical domains and become productive with minimal onboarding
Experience applying disciplined structure and follow-through to execution, treating reporting as a professional output
Strong communication skills with teams and senior stakeholders, including surfacing issues early and transparently
Experience coordinating across organizational boundaries to manage dependencies and keep milestones on track

Responsibilities

Drive execution and value realization for assigned initiatives with urgency and precision
Embed within business and technology teams to move initiatives from discussion to tangible results
Run weekly squad stand-ups, own the agenda, facilitate sessions, and maintain action logs with clear RAG status, milestone progress, risks, and capacity gaps
Produce upward reporting that enables leadership to present without editing, covering progress, value delivered, risks, dependencies, escalations, and capacity gaps with detailed notes
Track milestone closure conditions and benefit realization; surface lessons learned and deliver briefing notes that articulate outcomes and enablement
Coordinate deployment readiness with Regional Delivery Leads, including UAT planning, go-live logistics, adoption tracking, and KPI monitoring to ensure local execution aligns with squad delivery
Manage risk and issue logs, assign and track mitigation actions, escalate blockers promptly, and surface bad news early for honest reporting
Align all assigned work to the integrated transformation roadmap, architectural standards, and strategic priorities