Associate General Manager

Imprint • New York, NY

1d • $180,000 - $200,000

About The Position

The Associate General Manager serves as the operational and strategic engine behind one of Imprint’s key commercial partnerships. As part of a small, cross-functional Partner Success Team spanning Revenue, Marketing, and Solutions & Delivery, this individual works alongside the General Manager to run the program day to day and coordinate the team’s work. This high-impact individual contributor role sits at the intersection of business performance, partner relationship management, and cross-functional execution. The Associate General Manager drives applications and contribution profit, coordinates workstreams, and provides the General Manager with analytical clarity and support. The role requires comfort working with data, engaging with partners, and improving processes.

In the first 90 days, the successful candidate will develop a deep understanding of the business, including costs, contract unit economics, and partnership performance metrics; support the General Manager with clear and accurate MBR and QBR materials; build or improve a process that strengthens commercial team operations; understand the partnership’s P&L impact, particularly applications and contribution profit; and earn trust as an organized operator who flags risks, prioritizes urgently, and contributes to executive-level discussions.

Requirements

• 3–5+ years of experience in consulting, strategy, operations, or a high-growth technology or financial services environment.
• Strong analytical skills, including the ability to work through complex data sets, identify root causes, and quantify P&L impact.
• Clear, direct communication skills and the ability to drive conversations and hold the room at the executive level.
• Highly organized, with the ability to define problems, structure solutions, and execute across multiple workstreams simultaneously.
• Comfort operating in ambiguity and making progress without complete information.
• A proven track record of flagging risks early and prioritizing with urgency.

Nice To Haves

• Familiarity with partnership or commercial operations in financial services or payments.
• Experience supporting or working alongside a General Manager or senior business leader.
• Exposure to unit economics modeling, contribution margin analysis, or P&L management.

Responsibilities

• Own day-to-day workstream coordination, system accuracy, weekly reporting, and escalation paths for the assigned partnership.
• Provide analytical and operational support to the General Manager, including preparing MBR and QBR materials.
• Develop and drive solutions based on the partnership’s unit economics, with a clear connection to P&L impact.
• Identify issues in partnership data and translate findings into actionable recommendations.
• Collaborate with Data & Risk, Legal & Compliance, Finance, Engineering & Product, and Marketing to advance initiatives.
• Define problems, identify solutions, and execute with urgency in an ambiguous environment.
• Build new processes that improve the team’s operational efficiency and commercial outcomes.
• Proactively escalate risks and prioritize across competing workstreams.
• Drive applications and contribution profit for the partnership.

Benefits

• Competitive compensation and equity packages.
• Configured work computers of the employee’s choice.
• Flexible paid time off.
• Fully covered, high-quality healthcare, including fully covered dependent coverage.
• Access to One Medical and the option to enroll in an FSA.
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents.
• Access to industry-leading technology across business units.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed