Associate Field Sales Account Executive - New Jersey North

The RealReal•Remote - New Jersey, NJ

3d•$60,000 - $70,000

About The Position

The Associate Field Sales Account Executive is a field-based sales role at The RealReal focused on generating new consignment business and reactivating relationships with lapsed consignors. The role builds a book of business by sourcing and converting prospective clients, developing relationships with consignors, and advising them on what and when to consign to maximize returns. It requires an entrepreneurial, results-oriented approach, strong client service, and an interest in luxury brands, fashion, and sustainability. The position spends more than 70% of its time in the field, including personalized in-home client appointments. The Associate Field Sales Account Executive manages a sales pipeline, meets monthly performance goals, presents consignment contracts, establishes pricing expectations, coordinates item pickup and shipment, and partners with Retail and Consignor Relations teams. The role requires travel within the assigned market, residence in the assigned territory, and the ability to work a 40-hour week with occasional off-hours.

Requirements

Technological proficiency and comfort using CRM systems, such as Salesforce, and digital tools to manage pipeline and performance.
Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities.
Motivation to take ownership, build a book of business, drive growth, and continuously improve performance.
Results-oriented and comfortable working independently in a fast-paced, field-based environment.
Ability to build rapport and earn trust, and to communicate effectively with discerning clientele about high-value goods and services.
Strong relationship-building, organizational, and problem-solving skills, with excellent verbal and written communication.
Customer-focused, with a passion for luxury, fashion, and sustainability.
Willingness and ability to travel more than 70% within the designated market.
Ability to commit to a 40-hour workweek with occasional off-hours.
Must reside in the assigned territory.
Valid driver’s license, except in the Manhattan, Brooklyn, and Chicago markets; compliant insurance and driving record.
Ability to lift up to 25 pounds as needed.

Nice To Haves

Salesforce or similar CRM proficiency.
Prior experience selling luxury goods and/or high-end services.
Strong understanding of fashion trends and the luxury market.

Responsibilities

Engage new, inactive, and prospective clients through daily outreach and in-home appointments to drive consignment activity.
Develop and execute networking and outreach strategies to attract new consignors, reactivate lapsed relationships, and generate repeat business.
Source new leads, reactivate lapsed consignors, and convert marketing-qualified leads into active consignors.
Use Salesforce or other tools to manage pipeline activity and opportunities.
Meet or exceed monthly sales quotas and performance metrics related to new business, reactivation, and revenue growth.
Provide a high-touch, white-glove client experience throughout the consignment process and build long-term client relationships.
Present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through the process.
Partner with Retail teams to support sales growth and collaborate with Consignor Relations to address and resolve client concerns.
Acquire luxury consignment items and coordinate their pickup and shipment to The RealReal’s e-commerce centers.
Spend the majority of working time, more than 70%, in the field cultivating relationships and securing consigned items through in-home appointments.
Maintain disciplined outreach, pipeline follow-up, communication, and accountability to client commitments.