Associate Events Manager

Lucid Software•Raleigh, NC
•Hybrid

About The Position

Lucid Software is seeking an Associate Events Manager to join the Lucidchart events team. The role supports Lucidchart’s annual marketing events program, which includes trade shows, regional customer events, and a global customer event. The Associate Events Manager works with the existing team to coordinate events, manage inventory, and maintain global calendars, helping execute events in in-person, virtual, and hybrid formats. The position collaborates across teams and with external vendors, and includes travel to events.

Requirements

  • At least 2 years of event experience.
  • Willingness to work in a fast-paced, dynamic environment.
  • Unusually high attention to detail.
  • Ability to thrive under pressure.
  • Willingness to do what it takes to make events successful and a commitment to strong execution.
  • Availability to travel 30–35% of the time.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Support event strategy by owning execution of trade shows and regional user events in in-person, virtual, and hybrid formats.
  • Travel to events and assist event managers with overall event execution.
  • Coordinate production and maintain inventory of promotional items and booth properties.
  • Book venues and travel in accordance with company practices.
  • Liaise with and vet third-party vendors for relevant events.
  • Coordinate event logistics, including shipping, receiving, packing, system maintenance, survey results, lead retrieval, and other logistical elements.
  • Manage set-up, tear-down, and follow-up processes for in-person events.
  • Maintain event budgets in conjunction with the event manager and accounting.
  • Partner across departments with sales and customer success to communicate relevant events and details.
  • Partner with creative, demand generation, public relations, email, and product marketing teams to align and execute event-related materials and activities.
  • Contribute to evaluating event success and submit findings through post-mortem reports.
  • Upload leads to the CRM and email team for vetting and future use as contacts.
  • Partner with Sales and CX to implement field marketing events throughout the assigned region.
  • Collaborate effectively with a global team across several time zones.
  • Perform other duties as assigned.
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