Associate Engineer
About The Position
The Associate Engineer guides development and implements product selection software changes for Trane’s Airside portfolio, including commercial air handlers and terminal products. The software supports field sales and external customers in selecting Trane Commercial Systems equipment, and helps commercial sales offices price equipment, generate proposals and submittals, and place orders. The role is based in Lexington, Kentucky, with onsite work Monday through Thursday and a choice of work location on Fridays, depending on work requirements. The position calls for someone detail-oriented who can work independently and collaboratively, communicate product selection and ordering requirements clearly, and support both internal personnel and external customers.
Requirements
- Bachelor’s degree in Engineering.
- Understanding of HVAC dynamics.
- Aptitude for debugging, learning, and using custom software.
- Ability to work independently and in cross-functional teams.
- Strong attention to detail and solid written communication skills.
- Excellent interpersonal skills and a customer-driven approach.
- Ability to make clear decisions under pressure and deal effectively with customers, sales assistants, and account managers.
- Ability to recognize developing situations and respond to defuse complaints or potential problems.
Nice To Haves
- Experience in the HVAC industry and/or software development.
- Basic understanding of data maintenance systems.
Responsibilities
- Monitor and track technical software changes and follow up to ensure changes are implemented on time.
- Work with engineering, operations, and product management to gather data for new product options and validate existing options.
- Enter data for product enhancements, line extensions, and new product development.
- Complete extensive testing before releasing program updates to the field sales organization and external customers.
- Work with the team to maintain project schedules for all products.
- Support the monthly replication cycle with accurate data and changes.
- Help resolve issues reported by sales offices, product support, and pricing teams.
- Perform monthly validation testing of the selection software tool.
- Address technical, systems, application, and customer-specification questions with internal and external customers.
Benefits
- Health insurance beginning on day one for the employee and family.
- Holistic wellness programs with incentives.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, and sick leave.
- Additional options to support volunteer and parental leave.
- 401(k) matching.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
