Associate Engineer Integration Lab

Insight Enterprises, Inc. • Everman, TX

3d • Onsite

About The Position

The Associate Engineer supports the safe, accurate, and timely integration, configuration, validation, and documentation of customer technology solutions in Insight’s lab environment. Working from approved procedures, engineering designs, bills of materials, and customer requirements, the role prepares systems for deployment while maintaining configuration quality, asset traceability, security, and schedule commitments. Hands-on work includes server configuration, network switch operating-system updates, component and platform firmware updates, and controlled VLAN change management.

The role also helps expand the lab’s ability to build and validate AI infrastructure racks. Under the direction of senior engineering resources, the Associate Engineer supports rack-level assembly, cabling, power and cooling readiness, firmware baselines, network configuration, burn-in, validation, and handoff of compute-intensive solutions. The position is fully onsite in Insight’s Fort Worth, Texas office, with a stated shift of 9:00 a.m. to 5:30 p.m. CST.

Requirements

• Computer Science associate degree or equivalent certifications.
• Foundational knowledge of computer hardware, server architecture, networking, storage, operating systems, and troubleshooting.
• Hands-on technical experience gained through employment, education, military service, certification labs, internships, or personal projects.
• Ability to follow technical instructions, diagrams, checklists, change records, and safety procedures with close attention to detail.
• Working understanding of Ethernet, TCP/IP, subnetting, VLANs, access and trunk ports, management networks, and basic network troubleshooting.
• Strong communication, documentation, organization, teamwork, and customer service skills.
• Ability to learn vendor platforms, lab processes, automation tools, and AI infrastructure concepts.
• Ability to satisfy applicable background, customer-site, security, and access requirements.

Nice To Haves

• Associate degree or technical training in information technology, computer science, electronics, networking, engineering technology, or a related discipline.
• Entry-level certification such as CompTIA A+, Network+, Server+, Linux+, Cisco CCST/CCNA, or a relevant vendor credential.
• Experience with enterprise servers, out-of-band management, RAID and storage, Linux or Windows Server, virtualization, network switches, fiber optics, or structured cabling.
• Experience with ticketing, change-management, asset-management, source control, or documentation platforms.
• Exposure to PowerShell, Python, shell scripting, APIs, infrastructure templates, or vendor automation utilities.
• Exposure to GPU servers, high-speed Ethernet or InfiniBand, parallel storage, rack power planning, telemetry, or liquid-cooled infrastructure.

Responsibilities

• Receive, stage, inventory, inspect, and prepare servers, storage, networking equipment, accelerators, and related components for integration.
• Configure servers according to approved work instructions, including BIOS/UEFI, management controllers, storage and RAID, boot settings, operating systems or hypervisors, and baseline validation.
• Install or replace approved hardware components, including processors, memory, storage devices, network adapters, host bus adapters, GPUs, power supplies, rails, and cable assemblies.
• Execute build plans and bills of materials accurately; identify discrepancies, incompatibilities, missing items, and damaged equipment.
• Run prescribed diagnostics, burn-in, health checks, and functional tests; document results and escalate failures with reproducible evidence.
• Stage and update network switch operating systems using approved images, procedures, maintenance windows, and rollback plans.
• Verify switch image integrity, boot variables, licensing, configurations, port status, management reachability, and post-upgrade health.
• Back up switch configurations and record pre-change and post-change evidence; troubleshoot basic connectivity, interface, transceiver, cabling, link aggregation, management-plane, and upgrade issues.
• Apply approved firmware baselines to servers and supported components, verify compatibility and prerequisites, and maintain records of versions, outcomes, exceptions, and remediation.
• Implement approved VLAN additions, removals, and port assignments; validate settings and connectivity, perform required peer checks, preserve backups, document results, and roll back when acceptance criteria are not met.
• Support assembly and integration of AI infrastructure racks, following rack elevations, wiring diagrams, bills of materials, labeling standards, torque specifications, weight guidance, and component-handling procedures.
• Install rails and equipment; route, dress, label, and verify copper, fiber, management, and power cabling while maintaining airflow and serviceability.
• Assist with power planning and validation, including feed identification, PDU mapping, redundancy checks, circuit awareness, and documented power-on sequencing.
• Support cooling-readiness checks for high-density systems, including airflow, blanking, environmental monitoring, and liquid-cooling connection or leak-check procedures when trained and authorized.
• Apply coordinated firmware and configuration baselines across rack components and validate management access, fabric connectivity, storage paths, time synchronization, telemetry, and hardware health.
• Execute approved rack-level burn-in and acceptance tests; collect evidence for thermal, power, compute, network, storage, and resiliency validation.
• Contribute to repeatable AI rack build standards, checklists, automation inputs, lessons learned, and continuous-improvement activities.
• Follow company policies, customer requirements, standard operating procedures, quality controls, manufacturer guidance, and site safety procedures.
• Maintain chain of custody, asset and serial-number accuracy, configuration records, test evidence, and status updates throughout the build lifecycle.
• Protect customer data, credentials, configuration files, software images, and confidential information; follow least-privilege and approved media-handling practices.
• Use tools and test equipment correctly, maintain orderly and audit-ready work areas, and promptly report unsafe conditions.
• Manage assigned work against schedule and service-level expectations, communicate blockers early, and collaborate with engineering, project management, logistics, quality, and operations teams.
• Create and improve work instructions, checklists, knowledge articles, and troubleshooting records; participate in training, cross-training, and team meetings.

Benefits

• Freedom to work from another location, including an international destination, for up to 30 consecutive calendar days per year.
• The posting states that the company offers benefits to support employees, their families, and community engagement, but does not detail additional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree