Associate Engineer Integration Lab

Insight • Fort Worth, TX

3d • Onsite

About The Position

The Associate Engineer supports the safe, accurate, and timely integration, configuration, validation, and documentation of customer technology solutions in Insight’s lab environment. Working from approved procedures, engineering designs, bills of materials, and customer requirements, the role configures servers, updates network switch operating systems and component and platform firmware, manages approved VLAN changes, and prepares systems for deployment while maintaining configuration quality, asset traceability, security, and schedule commitments.

The role also helps expand the lab’s capability to build and validate artificial intelligence infrastructure racks. Under the direction of senior engineering resources, the Associate Engineer supports rack-level assembly, cabling, power and cooling readiness, firmware baselines, network configuration, burn-in, validation, and handoff of compute-intensive solutions.

The position is fully onsite in Insight’s Fort Worth, Texas office, with a stated shift of 10:30 a.m. to 7:00 p.m. CST. The listed salary is $75,000.

Requirements

• Computer Science associate degree or equivalent certifications.
• Foundational knowledge of computer hardware, server architecture, networking, storage, operating systems, and troubleshooting.
• Hands-on technical experience gained through employment, education, military service, certification labs, internships, or personal projects.
• Ability to follow technical instructions, diagrams, checklists, change records, and safety procedures with close attention to detail.
• Working understanding of Ethernet, TCP/IP, subnetting, VLANs, access and trunk ports, management networks, and basic network troubleshooting.
• Strong communication, documentation, organization, teamwork, and customer service skills.
• Ability to learn vendor platforms, lab processes, automation tools, and AI infrastructure concepts.
• Ability to satisfy applicable background, customer-site, security, and access requirements.

Nice To Haves

• Associate degree or technical training in information technology, computer science, electronics, networking, engineering technology, or a related discipline.
• Entry-level certification such as CompTIA A+, Network+, Server+, Linux+, Cisco CCST/CCNA, or a relevant vendor credential.
• Experience with enterprise servers, out-of-band management, RAID and storage, Linux or Windows Server, virtualization, network switches, fiber optics, or structured cabling.
• Experience with ticketing, change-management, asset-management, source control, or documentation platforms.
• Exposure to PowerShell, Python, shell scripting, APIs, infrastructure templates, or vendor automation utilities.
• Exposure to GPU servers, high-speed Ethernet or InfiniBand, parallel storage, rack power planning, telemetry, or liquid-cooled infrastructure.

Responsibilities

• Receive, stage, inventory, inspect, and prepare servers, storage, networking equipment, accelerators, and related components for integration.
• Configure servers according to approved work instructions, including BIOS/UEFI, management controllers, storage and RAID, boot settings, operating systems or hypervisors, and baseline validation.
• Install or replace approved server and platform components; execute build plans and bills of materials, and identify discrepancies, incompatibilities, missing items, or damaged equipment.
• Run prescribed diagnostics, burn-in, health checks, and functional tests; document results and escalate failures with reproducible evidence.
• Stage and update network switch operating systems using approved images, procedures, maintenance windows, and rollback plans; verify upgrades and capture pre- and post-change evidence.
• Troubleshoot basic network connectivity, interface, transceiver, cabling, link aggregation, management-plane, and upgrade issues, escalating complex defects appropriately.
• Apply approved firmware baselines to supported servers, controllers, storage devices, network equipment, and other devices; verify compatibility, dependencies, sequencing, outcomes, and platform health.
• Maintain accurate firmware and lifecycle records, including current and target versions, update outcomes, exceptions, and remediation actions.
• Implement approved VLAN additions, removals, and port assignments; validate configurations and connectivity, preserve backups, document results, and use rollback procedures when required.
• Follow change authorization, separation-of-duties, maintenance-window, and escalation requirements; avoid undocumented production-impacting changes.
• Support assembly and integration of AI infrastructure racks, following rack elevations, wiring diagrams, bills of materials, labeling standards, handling procedures, and other specifications.
• Install rack rails and equipment; route, dress, label, and verify cabling while maintaining airflow and serviceability.
• Assist with power planning and validation, including feed identification, PDU mapping, redundancy checks, and documented power-on sequencing.
• Support cooling-readiness checks for high-density systems, including airflow orientation, blanking, environmental monitoring, and authorized liquid-cooling procedures.
• Apply coordinated rack firmware and configuration baselines; validate management access, fabric connectivity, storage paths, time synchronization, telemetry, and hardware health.
• Execute approved rack-level burn-in and acceptance tests and collect evidence for thermal, power, compute, network, storage, and resiliency validation.
• Contribute to repeatable AI rack build standards, checklists, automation inputs, lessons learned, and continuous improvement.
• Follow company policies, customer requirements, standard procedures, quality controls, manufacturer guidance, and site safety procedures.
• Maintain chain of custody, asset and serial-number accuracy, configuration records, test evidence, and status updates throughout the build lifecycle.
• Protect customer data, credentials, configuration files, software images, and other confidential information; follow least-privilege and approved media-handling practices.
• Use electrostatic-discharge controls, material-handling requirements, electrical safety practices, applicable lockout/tagout rules, and other safety procedures.
• Keep work areas orderly and audit-ready, use tools and test equipment correctly, and report unsafe conditions.
• Manage assigned work against schedule and service-level expectations, communicate blockers, and collaborate with engineering, project management, logistics, quality, and operations teams.
• Create and improve work instructions, checklists, knowledge articles, and troubleshooting records; participate in training, cross-training, and team meetings.

Benefits

• Freedom to work from another location, including an international destination, for up to 30 consecutive calendar days per year.
• The posting states that the company offers benefits intended to support employees, their families, and community engagement, but does not enumerate specific benefit plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree