Americas Consulting Communications & Engagement Talent, Operations & Finance - Associate Director
About The Position
The Americas Consulting Communications & Engagement Associate Director - Talent, Operations & Finance develops and implements communications initiatives that keep leaders and employees aligned, informed and engaged around key people, operational and business priorities. The role leads communications supporting Talent, Operations and Finance initiatives, translating established business objectives into clear, consistent messaging that drives understanding, engagement and alignment across the practice. It works across Consulting and Brand, Marketing & Communications (BMC) to coordinate communications and deliver them clearly and effectively in support of Consulting priorities. Reporting to the Americas Consulting Communications Leader, this role provides strategic counsel and communications partnership to stakeholders across Talent, Finance, Operations and Center-led initiatives. It shapes leader messaging and engagement strategies, guides communications choices, and brings structure through planning, governance and execution. The position also oversees editorial quality, monitors engagement and feedback, and applies insights to improve communications. It is suited to an experienced internal communications leader with business acumen, sound judgment, stakeholder influence and disciplined delivery skills.
Requirements
- BA/BS degree required.
- Typically no less than 8–10 years of experience with increasing responsibility in executive, employee, internal, change or corporate communications.
- Exceptional writing and storytelling ability.
- Strong executive and internal communications experience.
- Ability to translate complex business, operational and people-related topics into clear and actionable communications.
- Strong editorial judgment and attention to detail.
- Comfort working directly with senior leaders.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong stakeholder management and collaboration skills.
- High discretion and professionalism.
Nice To Haves
- Master’s degree preferred.
- Experience supporting senior leaders and enterprise- or practice-wide initiatives in a complex professional services organization.
- Familiarity with change management and employee engagement principles.
Responsibilities
- Translate established strategic priorities into clear, compelling communications tailored to different audiences and leadership levels.
- Develop supporting materials, FAQs, cascade tools and content aligned to broader Consulting strategy.
- Ensure consistency and alignment across communications initiatives.
- Bring structure and discipline to communications through effective planning, governance and execution.
- Serve as the communications partner to stakeholders across Talent, Finance, Operations and Center-led initiatives, building alignment and shared accountability for outcomes.
- Shape leader messaging and engagement strategies that equip leaders to communicate with clarity, credibility and consistency across audiences.
- Guide leaders and functional partners on communications approach, including message, audience, timing, channel and leader role.
- Execute communications plans supporting Talent, Operations and Finance initiatives, ensuring timely and effective delivery of key messages.
- Translate complex business, operational and people-related topics into accessible, actionable communications.
- Support adoption and engagement efforts by reinforcing key messages across multiple touchpoints and channels.
- Provide editorial review and quality assurance for communications supporting people, operational and business priorities.
- Maintain a high standard of written quality, consistency and message discipline, adapting communications to evolving priorities and leadership feedback.
- Monitor engagement and feedback related to Talent, Operations and Finance communications.
- Partner with team members to incorporate insights into future communications and content development.
- Identify opportunities to strengthen understanding, engagement and message effectiveness.
Benefits
- Medical and dental coverage
- Pension and 401(k) plans
- Paid time off options
- Flexible vacation policy
- EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care leave
- Other leaves of absence to support physical, financial and emotional well-being
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What This Job Offers
Job Type
Full-time
Career Level
Director
