Associate Director, Trade & Distribution

SERVIER MONDE•Boston, MA

2d•$169,000 - $204,000

About The Position

The Associate Director of U.S. Trade & Distribution serves as the operational lead for the U.S. commercial channel. Reporting to the Senior Director, U.S. Trade & Distribution, this role is responsible for the tactical implementation of the distribution network, focusing on GPO contract pull-through, chargeback governance, and revenue integrity. You will ensure strategic agreements are operationalized accurately to maintain seamless product flow and compliance.

Requirements

Bachelor’s degree required
8+ years of progressive experience in pharmaceutical trade, market access, or commercial operations.
Mastery of Excel and BI tools
Deep knowledge of 852/867 data structures and ERP (SAP) integration.
Strong understanding of Gross-to-Net (GTN) mechanics and how channel inventory impacts corporate balance sheets.
Proven ability to work cross-functionally between account management, finance, and government pricing teams

Nice To Haves

MBA or advanced degree in supply chain management or healthcare administration preferred
Experience in Oncology or Rare Diseases is highly preferred

Responsibilities

Lead the technical implementation of GPO contracts, ensuring negotiated terms from National Account Directors are accurately translated into operational workflows
Manage performance metrics for Specialty Pharmacies and Wholesalers, monitoring Service Level Agreements (SLAs) for inventory stocking, delivery accuracy, and the Perfect Order Index (POI)
Monitor trade-related services to ensure payments align with Fair Market Value (FMV) standards and provide necessary service data for compliance documentation
Oversee daily chargeback adjudication and dispute resolution, ensuring systemic alignment between field activities and the Contract Management System (CMS)
Understand Gross-to-Net (GTN) mechanics and how channel inventory levels impact the corporate balance sheet and net revenue targets
Act as the business lead for EDI 852/867 data. Partner with the Director of GTN & Government Operations to provide inventory and sales insights that support accurate accruals and forecasting
Implement operational safeguards and utilize data-clearinghouse tools to prevent 340B duplicate discounts and minimize revenue leakage
Collaborate with the Director of Contract Admin to ensure Class of Trade (CoT) identification and membership validation are synchronized with daily distribution activities