Associate Director, Technology Solutions

HumanaWashington DC, DC
Remote

About The Position

The Associate Director, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate Director, Technology Solutions requires a solid understanding of how organization capabilities interrelate across department(s). The Associate Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.

Requirements

  • Bachelor's Degree
  • 6+ more years of technical experience
  • 2+ years of management experience
  • Solid understanding of operations, technology, communications and processes
  • 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Self-provided internet service must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

  • Master's degree

Responsibilities

  • Devises an effective strategy for executing and delivering on IT business initiatives.
  • Acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions.
  • Leads multiple managers or highly specialized professional associates.
  • Identifies and resolves complex technical and operational problems within department(s).

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • bonus incentive plan
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