Associate Director, Talent Acquisition Programs & Operations

Alnylam Pharmaceuticals•Cambridge, MA

15h•Hybrid

About The Position

The Associate Director, Talent Acquisition Programs & Operations is responsible for designing, owning and evolving the core programs and infrastructure that shape hiring across Alnylam. This includes end-to-end ownership of global TA programs, spanning candidate experience, interview and assessment practices, hiring team enablement, emerging talent, and extended workforce. This hands-on leadership role ensures programs are not only well-designed but consistently executed and continuously improved and a tremendous opportunity for someone who can operate at both a detailed and systems level—keeping things moving while identifying practical ways to simplify and scale. They will ensure the recruiting infrastructure is highly performing, tech-enabled, and scalable. This is a hybrid role based in Cambridge, MA with 2 days/week onsite.

Requirements

8–10+ years of experience in Talent Acquisition, TA Operations, or HR Operations
Strong hands-on experience with ATS administration (Greenhouse preferred)
Ability to manage multiple priorities and operate in a fast-paced environment; exceptionally organized and detailed orientated
Passion for continuous improvement, emerging tech, and operational integrity
Experience leading recruiting operations teams, preferably in public, regulated environments
Exceptional cross-functional project leadership and systems thinking ability
Proven ability to improve processes and drive operational consistency
Exposure to AI ethics, explainability, and fairness in automated decision systems
Experience working with data and reporting

Responsibilities

Own and evolve Alnylam’s core TA programs, including candidate experience, structured interviewing and assessment, hiring manager and hiring team enablement, and emerging talent.
Translate hiring strategy into scalable and repeatable programs that drive consistency and quality across regions and functions.
Partner with TA, HRBPs and business leaders to identify gaps and continuously refine programs based on feedback and outcomes.
Drive adoption and accountability for programs across TA Partners, coordinators and hiring teams.
Lead and develop a team of Candidate Experience Coordinators responsible for interview scheduling and candidate logistics.
Set clear service expectations, SLAs, and quality standards) to ensure efficient, consistent, and accountable delivery.
Ensure a high-quality, consistent candidate experience across all touchpoints.
Partner with TA leadership and HR Ops to identify friction points in the candidate journey and build scalable, tech-enabled solutions.
Enable TA programs through effective systems and workflows; own end-to-end TA operations: requisition creation through to onboarding.
Own day-to-day administration and optimization of the ATS (Greenhouse).
Maintain workflows, templates, interview stages, and system configurations.
Serve as primary point of contact for system support and enhancements.
Partner with HRIS/IT to ensure integrations, updates, and data flows support program insights and execution.
Identify and implement practical process improvements to drive efficiency and consistency.
Stay ahead of industry advancements in recruiting and translate innovations into practical deployments that reduce recruiter load and increase quality of hire.
Design and deliver enablement programs for recruiters, coordinators, hiring managers and interview teams focused on tools, best practices, structured interviewing, and AI-enhanced workflows.
Maintain and evolve TA playbooks, toolkits, and resources to support consistent program adoption.
Embed new tools, technologies , and AI capabilities into enablement programs to drive adoption.
Evolve onboarding and training materials for new TA team members.
Manage key TA vendor relationships (e.g., background checks, tools, agencies).
Oversee background check process and ensure timely, compliant execution.
Lead Emerging Talent Programs, guiding Program Manager to continuously elevate and strategically evolve our program offerings and process.
Lead oversight of global non-employee (contractor) hiring processes and partnerships, optimize as compliant, talent-driven programs.
Drive design and execution of employer branding efforts in partnership with Corporate Communications team.
Ensure consistency in candidate-facing materials and communication.