Associate Director, Student Union Operations

Florida Atlantic University•Boca Raton, FL

8d•$80,000 - $85,000•Onsite

About The Position

Florida Atlantic University is seeking an Associate Director of Student Union Operations in Boca Raton, Florida. The role is responsible for the day-to-day operation of Student Union facilities, operations, and services, and serves as the secondary administrative liaison with facility users, including academic and administrative departments, student organizations, and external community customers. The position develops and implements facility policies and procedures and interprets administrative policy for facility users. It requires maintaining knowledge of state and university policies and regulations related to facilities management, purchasing, contract negotiations, and personnel management. The Student Union is a working unit of FAU’s Division of Student Affairs. The Associate Director oversees professional and student staff and operational services, facility maintenance and custodial teams, event support, budgets, safety training, and operational coordination with university and facility partners. The position also oversees program planning, facility inventory and replacement planning, and annual operational reporting.

Requirements

Master’s degree from an accredited institution in an appropriate area of specialization and four years of appropriate experience; or a bachelor’s degree from an accredited institution in an appropriate area of specialization and six years of appropriate experience.
Ability to function independently and professionally in the assigned area.

Responsibilities

Select, train, supervise, and evaluate student managers and student staff; oversee professional and student staff providing general Student Union operational services.
Provide technical assistance for events and programs in the Student Union and eSports Arena and Gaming Center, and assist with major events.
Develop and administer an annual facility maintenance and repair schedule for Student Union facilities.
Direct room setups and takedowns, including temporary stages, tables, chairs, audio-visual equipment, and other event-related equipment.
Oversee Facility Maintenance and Custodial teams to ensure the Student Union is well-maintained and clean.
Organize requests to purchase necessary equipment for event facilities.
Develop and implement budgets and spending plans for the units.
Establish performance goals and measures for evaluating professional and student staff.
Develop and implement outcomes and assessment measures, goals, and objectives.
Maintain emergency procedure manuals, including emergency weather response plans.
Coordinate emergency training for student and professional staff, including fire extinguisher, stop-the-bleed, and crowd management training.
Oversee the Coordinator of Student Union Programs in creating and executing a Student Union program plan.
Serve as the primary contact for FAU University Facilities Services, Physical Plant, Campus Planning, and Ground Services to coordinate services.
Develop an inventory tracking method for facility furniture and other capital items to support replacement planning.
Prepare an annual report on facility operations, including statistical analysis of traffic flow and space usage.
Serve as the operational liaison for Student Union occupants, including food services, retail operations, and university departments and student organizations with offices in the facility.
Collaborate with Student Affairs departments as required.
Stay current on trends for all supervised units.
Perform other job-related duties as assigned.

Benefits

Medical insurance, including PPO/HMO options.
Dental insurance.
Vision insurance.
Life insurance.
Flexible Spending plans.
Employee Assistance Program.
State retirement options, including tax-deferred annuities and Roth 403(b) plans.
Public Service Loan Forgiveness program for state employees.
Sick Leave Pool Program.
Paid vacation and sick leave for eligible employees.
One personal day and nine paid holidays.
Paid winter break at the President’s discretion.
Paid Community Engagement Volunteer Service Day.
Employee Educational Scholarship Program for eligible staff and faculty; tuition assistance is available after six months of full-time employment, with possible extensions to spouses and dependent children for eligible in-unit faculty.