Associate Director, Strategy and Operations - Remote

UnitedHealth Group•Eden Prairie, MN

21h•$112,700 - $193,200•Remote

About The Position

The Associate Director of Strategy & Operations plays a critical role in operationalizing the UHG Impact agenda through best-in-class corporate reporting, executive-ready materials, and influence-driven storytelling. This role helps convert broad enterprise ambition into structured, actionable, and measurable outputs by ensuring leaders have the right information, narrative, and supporting materials to make decisions, align priorities, and communicate progress with confidence. The individual serves as a key connective point across strategy, reporting, content, and execution, helping bring greater rigor, clarity, and consistency to how UHG Impact efforts are represented across internal and external forums. This individual reports to the VP of Strategy & Operations and is responsible for translating enterprise priorities into clear, credible, and decision-ready reporting outputs, ensuring alignment with Executive Council, MBR/QBR, and broader enterprise stakeholders. The role requires solid judgment, synthesis, and executive presence, as this person will routinely shape materials intended for senior leaders and cross-functional partners with diverse priorities and levels of familiarity with the work. Success in this position depends on the ability to distill complex inputs into concise, compelling narratives; anticipate leadership questions; and create materials that not only report performance, but also influence direction, elevate risk or opportunity, and support strategic alignment across the enterprise. While contributing to broader strategic initiatives, this role is primarily accountable for building and maintaining the reporting engine that underpins UHG Impact’s measurement, governance, and influence model, as well as supporting enterprise mechanisms that mobilize UHG capabilities toward community impact. This includes creating the operational discipline, content structure, and cross-functional coordination needed to produce high-quality reporting on a recurring basis; supporting the development of strategic narratives that link progress to enterprise priorities; and helping stand up scalable mechanisms that extend impact beyond financial investment alone. Over time, this role is expected to strengthen the organization’s ability to demonstrate value, communicate outcomes, and sustain enterprise engagement in ways that are both analytically credible and strategically influential. The right candidate is highly strategic, financially fluent, AI-forward, deeply resourceful, and relentlessly action-oriented—someone who pushes boundaries, solves around obstacles, and knows how to deliver clarity without overcomplication. Scope & Impact: Operates as a high-leverage individual contributor / emerging leader supporting enterprise-level reporting, influence materials, and strategic program execution Work directly informs Executive Council decisions, enterprise strategy alignment, and external positioning Plays a key role in enabling enterprise-wide engagement mechanisms (e.g., pro bono) that extend UHG’s impact beyond funding into capability deployment Contributes to building a credible, scalable reporting and engagement discipline foundational to UHG Impact’s success

Requirements

3+ years of experience supporting executive governance forums (e.g., MBRs, QBRs, board-level reporting)
3+ years of experience designing or managing employee engagement, pro bono, or volunteering programs at scale
Experience building or managing reporting processes, templates, and operating cadences
Demonstrated experience working with data teams to translate analytics into business insights
Familiarity with health equity, social impact, or enterprise transformation efforts
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Candidates are required to pass a drug test before beginning employment.

Nice To Haves

Experience in healthcare, health equity, or community-based initiatives
Familiarity with impact measurement, analytics translation, or social sector strategy
Proven visionary thinker with a passion for equity and social impact
Proven collaborative leader who thrives in a matrixed, fast-paced environment
Proven track record in communicating, influencing and applying organizational program management skills
Proven effectiveness in collaborating and building relationships across a wide range of groups and functions
Proven ability to remain flexible over the duration of time and to work successfully with ambiguity
Demonstrated “roll up your sleeve and get the right stuff done” attitude

Responsibilities

Own development of monthly and quarterly UHG Impact reporting materials, including Executive Council, MBRs, and emerging governance forums
Translate complex, cross-functional inputs into clear, cohesive, executive-ready narratives and visuals
Ensure reporting reflects enterprise impact performance, investment alignment, and progress against priority domains
Maintain consistent reporting structure, templates, and quality standards across deliverables
Partner with leadership to anticipate reporting needs and proactively shape content for decision-making
Develop high-quality executive presentations, briefing materials, and strategic narratives to support senior leadership engagement
Produce influence materials that connect UHG Impact progress to: Enterprise strategy, Business priorities, External positioning and reputation
Rapidly synthesize inputs from multiple teams into compelling storylines under tight timelines
Support Strategy & Operations leadership in translating enterprise priorities into actionable plans and materials
Contribute to development of strategic plans, operating cadences, and team communications
Assist in aligning cross-team efforts to ensure consistent messaging and prioritization across UHG Impact initiatives
Support design and ongoing management of an enterprise-wide pro bono program that aligns employee expertise with UHG Impact priority domains
Coordinate with business leaders, HR, and community partners to identify, scope, and deploy pro bono opportunities that deliver measurable community value
Develop program materials, reporting, and storytelling to track pro bono contributions, outcomes, and alignment to enterprise impact goals
Integrate pro bono efforts into broader UHG Impact reporting and value story narrative to showcase employee-driven impact
Identify opportunities to align pro bono engagement with strategic initiatives (e.g., Health Hubs, community partners, priority markets)