Director, Operations and Strategy

University of Texas at Austin•Austin, TX

1d•Onsite

About The Position

The Director, Operations and Strategy serves as a strategic partner to department leadership, focusing on operational practice management, budget development, financial reporting, recruitment, and staff development for a designated department within the healthcare system. The Director provides comprehensive administrative and fiscal oversight for the assigned area, ensuring fiduciary responsibility and operational excellence. This role collaborates with senior leaders to design and implement strategic initiatives such as virtual care, integrated care models, practice expansion, and service line development. The Director works closely with peers in Finance, HR, Communications, community partner organizations and clinical leadership to align resources and processes with organizational goals.

Requirements

Requires a Bachelor's Degree in Business, Healthcare administration, or a related field with at least 7 year(s) of experience in higher education or healthcare administration.
5 years in healthcare operations, including budget management, clinical administration, and staff oversight.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

Master's Degree in Healthcare Administration, Business, or a related discipline with at least 10 year(s) of experience in healthcare administration with at least 7 years in strategic leadership responsibilities.
Familiarity with university systems and policies (e.g., Workday, DEFINE).
Certified Healthcare Executive (CHE)
Project Management Professional (PMP)

Responsibilities

Develops and executes strategic initiatives aligned with organizational priorities.
Collaborates with senior leadership on operational, tactical, and strategic planning.
Evaluates department goals and implements systems for productivity and efficiency.
Leads cross-disciplinary projects such as virtual care and integrated care models.
Provides strategic research administration and oversight for the department’s research portfolio, supporting the lifecycle management of federal, state, and private grants and contracts.
Monitors high-level financial, personnel effort alignment, and forecasting to ensure institutional and regulatory compliance; and partners with principal investigators, departmental administrators, and central research operations to streamline workflows and optimize infrastructure.
Contributes to and manages components of the department’s operating budget, including those that occur in community partner settings.
Oversees preparation and analysis of financial reports for data-driven decisions.
Serves as signature authority for expenditures and budget-related activities.
Ensures compliance with fiduciary and regulatory requirements.
Designs and implements systems to improve clinical practice and administrative workflows.
Monitors department goals, outcomes, and performance metrics.
Identifies operational challenges and implements solutions in UT and community partner clinical practice settings.
Maintains program sustainability and resource allocation.
Leads recruitment, hiring, training, and supervision of staff.
Coordinates annual evaluations and recommends merit and equity adjustments.
Provides professional development opportunities and coaching.
Fosters a collaborative work environment.
Communicates timelines, deadlines, and updates across the department.
Collaborates with HR, Finance, and Communications to achieve objectives.
Engages with department leaders to promote innovation and best practices.
Represents the department in meetings and organizational initiatives.
Supports special projects and organizational priorities as assigned.
Participates in committees and task forces to advance institutional goals.
Assists with policy development and compliance reviews.
Contributes to strategic growth planning for new service lines.
Adheres to internal controls and reporting structure.
Performs related duties as required.