Associate Director, OOH

Omnicom Media•New York, NY

3d•$120,000 - $125,000

About The Position

The Associate Media Director is responsible for the management, planning, and implementation of Out of Home client strategies from initial brief to post campaign analysis. The ideal candidate will oversee the team and process to meet critical path deadlines and ensure effective client service. The role involves working with a team, managing, and running a portfolio of clients and implementing their OOH advertising needs. The successful candidate will have a good understanding of account handling, the overall sector, and industry. They will be a confident communicator both internally and externally and be able to use their own initiative to identify new ways of working with their clients to improve our offering while actively developing business. They must be calm under pressure and able to resolve client or team issues as and when they arise.

Requirements

Proven ability to maintain and grow client relationships through the delivery of superior customer service
Previous experience in presenting to clients, or in a client-facing role and account management
Ability to juggle multiple priorities in a fast-paced environment while managing tight deadlines

Nice To Haves

8+ years’ experience within either an OOH or full-service media agency
Bachelor’s degree in related field and/or equivalent work experience
OOH knowledge across all environments
Excellent verbal and written communication skills, including presentation skills
Strong strategic, organizational, and analytical skills

Responsibilities

Develop and maintain strong client relationships through effective client service, proactive problem solving and the successful execution of all facets of account management with clients, agencies, and media owners
Manage team by developing staff through performance management and giving consistent feedback; ensure manager on team is doing the same. Identify with staff, developmental opportunities and help them to work toward their professional goals
Maintain awareness and understanding of assigned clients’ situations and objectives while proactively anticipating needs
Retain and grow existing client budgets and develop new business from existing accounts
Present market updates, trends and insights to clients and agencies
Work with Account Director to develop and adapt servicing to meet and exceed client and agency needs, looking for ways to proactively grow the business
Identify potential client issues and work with team to develop solutions
Ensure planning process is being adhered to, utilizing industry tools and internal tools effectively
Ensure the full team is delivering on deadlines
Provide consistent and thorough management for internal support to traffic each month’s campaigns, ensuring the accuracy of client specific strategic direction
Write convincing proposals and create detailed analysis
Show confidence in presenting to clients, agencies, and peers
Keep up to speed on all developments within the OOH market
Exhibit thought leadership to streamline current processes and increase efficiencies
Consult and work with Rapport’s partners on developing new features to their programs that will help alleviate administrative workload
Work with leadership team to help lead and execute agency projects
Help create and maintain positive work culture