Associate Director of Residential Education
About The Position
Reporting to the Director of Residential Education, the Associate Director coordinates departmental activities and programs, as well as the training, selection, and development of student staff. The Department serves more than 5,500 students in apartment and residential communities across two campuses, including two complexes maintained jointly with Capstone On Campus Management. The Associate Director collaborates with University campus partners to help create a seamless residential experience for residents. The role supervises the Residential Student Support Specialist and Graduate Program Coordinator and provides indirect oversight of 330 student employees. It leads student staff hiring, training, and development; supports student governance and residential programming; evaluates the residential curriculum; and contributes to residence hall operations, emergency response, and departmental committees. The position reports to the Director of Residential Education.
Requirements
- Master’s degree from an accredited college or university in higher education administration, student personnel services, or a related field.
- At least six years of professional residence life or student affairs experience, with progressive advancement and supervision.
- Excellent time-management skills and strong written and oral communication proficiency.
- Direct experience supervising, training, and developing professional and student staff, and with residence hall activities and educational programs.
Nice To Haves
- Experience working with multicultural groups.
- Live-in experience.
- Knowledge of college student development, programmatic needs, and fostering a sense of belonging.
- Working knowledge of project management methodologies and a desire to improve efficiency, quality, and customer satisfaction through continuous improvement.
Responsibilities
- Supervise the Residential Student Support Specialist and Graduate Program Coordinator, and provide indirect oversight of 330 student employees.
- Lead hiring, training, and development for academic-year and summer student staff positions.
- Develop and implement learning objectives, manuals, and training programs for student staff.
- Coordinate logistics for training events, speakers, and development activities.
- Oversee recruitment processes, including interview design, scoring rubrics, and hiring workflows.
- Maintain the student staff roster and manage onboarding in collaboration with Human Resources.
- Evaluate student staff performance using structured tools.
- Support student governance, including Residence Hall Associations and councils, in collaboration with Assistant Directors and live-on professional staff.
- Collaborate with campus partners to enhance the residential living experience.
- Develop, monitor, and evaluate the residential curriculum and make annual improvements.
- Support Assistant Directors and the Graduate Program Coordinator in compiling programming metrics and reports.
- Maintain programming inventory and recommend long-term supply purchases.
- Create promotional materials and maintain proficiency in relevant software tools.
- Lead departmental co-sponsorship initiatives and other programming in partnership with campus offices.
- Assist with residence hall opening and closing, special events, and weekend programming as needed.
- Serve as on-call administrator for residential life emergencies.
- Represent the department on inter- and intra-departmental committees.
- Demonstrate professional ethics, initiative, and engagement in departmental meetings.
Benefits
- The position may be eligible for health insurance, retirement plans, and tuition assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
