Associate Director of Program Services

KVC Health Systems • St. Louis, MO

7h • Onsite

About The Position

As leaders in children’s mental health and wellness, St. Louis Children’s and KVC Health Systems Youth Mental Health Care have partnered to create one of the nation’s most innovative and transformative youth mental health and wellness campuses. The partnership includes a 77-bed acute care hospital and outpatient programs. Located on the KVC Missouri Children’s Mental Wellness Campus conveniently located in Webster Groves, Missouri, the peaceful environment and broad continuum of care allow children and families to access the appropriate level of treatment throughout their healing experience. The new campus is slated to open in late 2026. Join us and be a part of this journey of healing and hope for thousands of children and teens. The Associate Director of Program Services provides direct oversight of program components including client education and treatment, staff development, case consultation and direct intervention.

Requirements

• Bachelor’s degree in behavioral sciences or a related field.
• Experience may be considered in lieu of a degree.
• Valid drivers license and auto insurance.
• At least 21 years of age.
• Minimum of three years in mental health, behavioral health, psychiatric or related field.
• Requires intermediate skills in Microsoft Office, including Word, Excel and Outlook email.

Nice To Haves

• Position prefers a master’s degree in related field from an accredited institution.
• With preferred Mater’s degree, LMSW, LMFT, or LPC for an accredited institution and licensed to practice in the applicable state.
• Preferred experience supervising members of a multidisciplinary team.

Responsibilities

• Responsible for ensuring programs reflect company values and standards of care expectations.
• Monitors the overall care for clients and families served.
• Continue to build a program that is trauma sensitive, safe, secure, and stable; family centered, connected to the community; and which rely on evidence-based practice necessary to support clinical services.
• As part of the leadership team this position monitors and takes responsibility for overall care for patients and families served.
• Responsible for assessing staff professional development needs and provide appropriate training.
• Ensure employees meet performance expectations including contract requirements, timelines, regulations, federal and state laws.
• Rotates in the on call rotation as necessary and is available by phone 24 hours a day, 7 days a week to the staff when assigned the on-call responsibilities.
• Responsible for maintaining functional knowledge of all KVC systems, including but not limited to third party electronic health records and human resources information systems.
• Develops and maintains systems to ensure services are compliant with all company, local, state, and federal regulatory standards and contract terms and conditions and understand applicable accreditation requirements (TJC, COA, and CMS)
• Regularly attends required meetings or reviews minutes of meetings to remain up to date; attends in-service training as required or needed. Acquires and develops program resources to meet identified needs of clients and staff as directed by treatment team
• Demonstrates positive leadership for patients and employees and is an excellent role model of trauma informed care practices.
• Participates as an internal and external trainer on evidence based models of practice to include but not limited to trauma informed care and Positive Behavior Interventions and Supports
• Maintains working relationships with stakeholders and community partners
• Convene multi-disciplinary treatment teams to staff difficult cases as needed
• Monitor all direct reports’ completion of performance and disciplinary actions as applicable
• Responsible for ensuring clients receive active treatment including daily living, educational, and recreational activities
• Provide consultation to other involved agencies regarding treatment implementation and client progress
• Participates in the administrative team that reviews adverse incidents to determine appropriate follow up actions
• Provides oversight of staffing and scheduling
• Additional duties may be assigned based on organizational needs and staff qualifications.

Benefits

• Employee benefits and culture fall under the KVC Health Systems umbrella.
• KVC is a family of private, nonprofit organizations that strengthen families, prevent child abuse and neglect, and help people achieve mental health wellness.
• Through our broad continuum of care, we are proud to be a national leader in mental health, child welfare, and health and human services transformation.
• At KVC, we offer a positive, supportive workplace where each person can do work they love.
• KVC has an incredible 83 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally.
• KVC was also named #15 on Glassdoor’s Best-Led Companies 2025 list, a recognition achieved entirely based on anonymous employee reviews.
• In addition to being mission-driven, we offer employees an unparalleled level of flexibility, wellbeing, learning, inclusion, recognition, and rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees